QUINTIN DOCKERY
Summary
With a strong foundation in law, psychology, and property management, I bring a diverse skill set honed through both education and professional experience. I hold an LLB from the University of Leicester and a Bachelor's in Psychology from York University. My background includes three years as a property manager, where I excelled in financial oversight, tenant relations, and operational management, as well as legal assistant roles where I gained expertise in file management, legal research, and client support. Known for my attention to detail, organizational skills, and problem-solving abilities, I am adept at adapting to complex environments and delivering exceptional results.
Overview
9
9
years of professional experience
Work History
Property Manager
QD BlueEstates Inc
01.2022 - 01.2024
- Making sure property finances are up to date and in order
- Preparing all lease-related paperwork in a timely and accurate manner
- Analyzing problems with properties and finding the best solution for the tenant and property owner
- Ensuring timely collection of rents and fees
- Overseeing the installation, maintenance, and repair of equipment and machinery
- Serving as a point of contact between the property owner and renters
- Overseeing daily administration of the property
- Troubleshooting and responding to after-hours issues regarding the facility
Customer Service Specialist
Payment Source
01.2021 - 01.2024
- Manage customer relationships ensuring timely delivery of support services via email, telephone, web, chat, etc
- Concerning Products and applications, implementing enhancements and other issues
- Deploy, maintain, and support the hardware and software used in support of the customers to ensure reliability and adherence to contract specifications
- Initiate outbound calls to customers to review account statistics to help drive customer's activity and utilization, provide training on new product features, perform needs assessments for how better to service customer needs and increase overall customer satisfaction
Legal Assistant
Affinity Lawyers
01.2020 - 01.2020
- Managing files through the legal process including organizing initial intake documents, preparing correspondence, scheduling meetings and coordinating appointments
- Requesting medical, employment and other records
- Preparing pleadings, file summaries, affidavit of documents, mediation and
- Pre-trial memos, motions, settlement, and trial briefs
- Scheduling examinations for discovery and arranging document production and undertakings follow-up
- Corresponding with defence counsel
- Arranging medical legal examinations, hearings and court proceedings as required
Legal Assistant
Resolve Paralegal Services
01.2015 - 01.2017
- Document Preparation: Draft pleadings, motions, affidavits, settlement agreements, and trial briefs.
- File Management: Organize and maintain case files, ensuring all documents are updated and accessible.
- Communication: Correspond with clients, insurance companies, and opposing counsel regarding case details.
- Medical Record Requests: Request and review medical, employment, and other related records.
- Scheduling: Arrange medical examinations, discovery sessions, mediations, hearings, and court proceedings.
- Court Filings: File legal documents with courts and ensure compliance with filing deadlines.
- Client Support: Assist clients in understanding the legal process and keep them informed on case progress.
- Research: Conduct legal research to support case strategies and preparation.
- Settlement Assistance: Prepare settlement packages and communicate settlement offers to clients.
- Administrative Duties: Handle phone calls, emails, scheduling, and maintaining accurate records.
Education
LLB - Law (JD Pathway)
University of Leicester
06-2020
Bachelor - Psychology
York University
06-2018
Skills
- Strong Organizational Skills: Ability to manage multiple tasks, maintain schedules, and organize legal documents efficiently
- Attention to Detail: Ensures accuracy in legal documents, filings, and correspondence
- Effective Communication: Clear written and verbal communication with attorneys, clients, and court personnel
- Legal Research Proficiency: Skilled in using databases and tools to gather case-related information
- Confidentiality and Ethics: Maintains strict confidentiality and upholds professional integrity in handling sensitive information
- Time Management: Prioritizes tasks and meets deadlines in fast-paced legal environments
- Technical Proficiency: Expertise in legal software, Microsoft Office Suite, and document management systems
- Client Service Skills: Professional demeanor when interacting with clients and addressing their needs
- Problem-Solving Ability: Quickly resolves issues and adapts to unexpected challenges in legal processes
Languages
English
Native or Bilingual
Timeline
Property Manager
QD BlueEstates Inc
01.2022 - 01.2024
Customer Service Specialist
Payment Source
01.2021 - 01.2024
Legal Assistant
Affinity Lawyers
01.2020 - 01.2020
Legal Assistant
Resolve Paralegal Services
01.2015 - 01.2017
LLB - Law (JD Pathway)
University of Leicester
Bachelor - Psychology
York University
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