Quinten Watson
Kitchener
Summary
Dynamic sales leader with proven success at OSL Retail Services, driving revenue growth through innovative strategies and exceptional customer service. Skilled in team leadership and client acquisition, I excel in fostering relationships and enhancing satisfaction. Adept at optimizing store operations and implementing training programs, I consistently exceed sales targets while ensuring operational efficiency.
Overview
9
9
years of professional experience
Work History
Photo Sales Lead
OSL Retail Services
11.2019 - Current
- Increased sales revenue by leading team in executing strategic plans and highlighting products available to customers
- Identified customer needs to tailor product offerings and enhance satisfaction.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Improved team performance by implementing training programs and providing mentorship.
- Exceeded sales targets with innovative promotional tactics.
- Streamlined sales processes for improving operational efficiency and reducing turnaround time.
- Collaborated with technical support to address issues with equipment failures, to achieve sales goals
- Enhanced customer relationships by providing exceptional service and addressing client needs.
- Optimized inventory management to meet sales demand without overstocking.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Leader
Wendys Restaurant
04.2016 - 04.2019
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- cleaned and helped other employees with duties to ensure we all got out on time.
Education
No Degree -
Self Directed
KitchenerSkills
- Sales strategy
- Team leadership
- Client acquisition
- Revenue growth
- Customer retention
- Customer service
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Multitasking and organization
- Store operations
Languages
English
Full Professional
Interests
- Gardening
- Martial Arts
- Team Sports
- I like working with my hands and fixing things
- Watching Movies and TV Shows
Timeline
Photo Sales Lead
OSL Retail Services
11.2019 - Current
Crew Leader
Wendys Restaurant
04.2016 - 04.2019
No Degree -
Self Directed
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