Dependable and professional worker with exceptional communication skills and many years of hands-on experience in customer service industries. Efficient and goal-orientated with excellent multitasking and organizational abilities. Proven capacity to manage high-volume fast-paced environments while maintaining attention to detail and positive attitude. Strong focus on enhancing guest experiences, ensuring efficient operations, and fostering positive relationships.
Overview
11
11
years of professional experience
Work History
Head Barback
Crawdads on the Lake
9900 Greenback Ln, Folsom
07.2024 - Current
Greeted customers and provided friendly, attentive, knowledgeable service.
Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Restocked glassware, ice, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Bartender/Server
Palladio Luxe Cinema
400 Palladio Pkwy, Folsom
11.2016 - 07.2024
Demonstrated strong multitasking skills by managing multiple guests simultaneously without compromising service quality.
Collaborated with team members for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server Assistant/Food Expeditor
Fat's Asia Bistro
2585 Iron Point Rd, Folsom
10.2014 - 12.2018
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
Developed strong communication skills while liaising between front-of-house and back-of-house teams.
Greeted customers warmly to provide exceptional customer service.
Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
Delivered customer orders promptly and with attention to accuracy and satisfaction.
Education
Associate of Science - Allied Health
Sacramento City College
Sacramento, CA
08-2025
Skills
Reliable and attentive
Committed to task at hand
Effective communicator
Exceptional customer service
Friendly, positive attitude
Skilled at managing multiple tasks
Adaptable and productive
Strong work ethic
Interests
I enjoy hobbies that combine physical activity with outdoor exploration such as hiking and snowboarding
I'm passionate about balancing physical health with mental and emotional wellness