Quinn Merry
Kenora,ON
Summary
Dynamic customer service representative with a proven track record at Kenora Chip Truck, excelling in active listening and critical thinking. Successfully tailored lawn care plans as a self-employed lawn maintenance worker, enhancing client satisfaction and engagement. Proficient in operating lawn care equipment, ensuring efficient and high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Customer Service Representative ( Cook )
Kenora Chip Truck
06.2024 - Current
- Assisted customers with inquiries, providing accurate information on menu items and services.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Processed transactions quickly and accurately, maintaining cash handling protocols.
- Maintained cleanliness and organization of service area to enhance customer experience.
Lawn Maintenance Worker
Self Employed Services
06.2023 - Current
- Operated lawn care equipment including mowers, trimmers, and blowers for efficient maintenance.
- Assessed client properties to determine specific lawn care needs and developed tailored service plans.
- Executed regular lawn mowing.
- Maintained accurate records of services provided and scheduled follow-up visits for ongoing client engagement.
Education
Saint Thomas Aquinas
Kenora, ON06-2029
Skills
- Customer service
- Active listening
- Critical thinking
Timeline
Customer Service Representative ( Cook )
Kenora Chip Truck
06.2024 - Current
Lawn Maintenance Worker
Self Employed Services
06.2023 - Current
Saint Thomas Aquinas