Quinn McDonough
Riverside County Department Of Environmental Health
Murrieta
14
Years of experience
I am a hard worker, accountable, efficient, and catch on quickly. I have learned and been licensed for pest control and also learned about how the world of cable works. I had no experience in either of these jobs to start and completed the training programs and excelled in those jobs. I arrive early, ready to work, and am reliable. I am a great team player also and work well with others. I have climbed the ladder professionally in each of my past careers.
Work History
Environmental Health Technician
1 Year 1 Month- Increased public awareness of vector-borne diseases by conducting informative presentations at community events and schools.
- Maintained up-to-date knowledge of local, state, federal laws pertaining to environmental protection ensuring accurate information dissemination.
- Collaborated with local agencies to investigate environmental complaints and develop solutions to address community concerns.
- Enhanced public safety by identifying and addressing potential health risks in residential, commercial, and industrial settings.
- Streamlined inspection processes through the implementation of digital reporting tools, resulting in increased efficiency and accuracy.
- Addressed public concerns by responding promptly to inquiries, providing accurate information, and offering guidance on environmental health-related issues.
Field Technician V
3 Years 8 Months- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Delivered high-quality work by diligently following standard operating procedures.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Installed and activated internet, cable, and phone services at customer premises.
- Troubleshot signal, connectivity, and equipment issues using diagnostic meters and testing tools.
Route manager/technician
2 Years 3 Months- My responsibilities consisted of running a minimum of an 18 thousand dollar route and servicing the commercial accounts on my route whether they were weekly, semi-monthly, or monthly accounts. I treat the perimeter with pesticides and service exterior and interior traps each service. I also communicate with the customer what i saw, found, and what is recommended to reduce pest activity. My accomplishments are i won rookie technician of the year at my branch 714 and I receive multiple compliments on customer feedback surveys. I was also trained to be a Certified Field trainer which means i train new technicians in my job field.
Store Manager
1 Year 3 Months- My responsibilities as a store manager included opening and closing the store, mixing paint, operating the cash register, providing customer service, special orders, unloaded the truck, stocking merchandise, sharpening chains for chainsaws, ordering product for the store, and making keys. I was always able to keep the staff in good spirits and work well in teams to achieve goals and completion of daily tasks and bigger jobs. My accomplishments were being able to run the store efficiently and being offered the job as i had previously left this company due to lack of opportunities.
Customer Service Specialist
9 Months- My responsibilities included running a two to three store route every day. I would stock the shelves, work the back stock, and order the product. I would also communicate with the store or assistant manager what was ordered and if they had any special orders they wanted for certain end caps or side stacks. My accomplishments include getting end caps back from stores that previously took them away from us due to bad ordering and communication. Once i was able to acquire the end caps back our sales would increase greatly in that particular store.
Supervisor
5 Years 3 Months- My responsibilities as a Supervisor included opening and closing the store, mixing paint, operating the cash register, providing customer service, unloaded the truck, stocking merchandise, sharpening chains for chainsaws, ordering product for the store, and making keys. I was also entrusted with any sort of deposits made at the bank or if we needed change i would also do that task. I trained new employees and was able to show them their responsibilities and introduce them to the rest of the staff. I was also taken on trips to different states to help buy and purchase product at giant hardware shows in various major cities such as Atlanta, Denver, and Houston.
Education
Highschool
- My academic achievements included a total 3.875 GPA, graduated with honors, a CIF champion in basketball.
- GPA: 3.875 GPA
Skills
Time management
Adaptability
Customer Service
problem solving
English
Communication skills
people skills
Cashiering
Sales
Supervising experience
Training and mentoring
Goal oriented
Customer service
Attention to detail
Decision-making
Complex Problem-solving
Process monitoring and improvement
Processes and procedures
Safety protocols
Documentation and reporting
Teamwork and collaboration
Timeline
Environmental Health Technician
Riverside County Department Of Environmental Health
09.2025 - CurrentRead More
Field Technician V
Charter Spectrum
01.2022 - 09.2025Read More
Route manager/technician
Orkin Pest Control
10.2019 - 01.2022Read More
Store Manager
True Value Hardware
05.2018 - 08.2019Read More
Customer Service Specialist
Frito Lay
08.2017 - 05.2018Read More
Supervisor
True Value Hardware
05.2012 - 08.2017Read More
West Valley Highschool
Highschool
Read More