Quinn Firestone
Woodland Hills
Summary
Highly personable and adaptable individual with a natural talent for outstanding customer service. Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Little Blue Boutique
Calabasas
09.2025 - Current
- Maintained organized merchandise displays to ensure a visually appealing store environment.
- Processed transactions accurately using the point-of-sale system for customer purchases.
- Provided product knowledge and recommendations to help customers make informed decisions.
- Collaborated with team members to restock inventory and optimize sales floor layout.
- Conducted regular inventory checks to identify stock shortages and assist with replenishment.
- Implemented visual merchandising strategies to promote seasonal collections and sales events.
Server
SUGARFISH by Sushi Nozawa
07.2023 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Cashier
The Stand
03.2021 - 07.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Used POS system to enter orders, process payments and issue receipts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Business Administration - Business Administration
Pierce College
Woodland Hills06.2026
High School Diploma -
Agoura High School
Agoura Hills, CA06.2022
Skills
- Server experience (2 years)
- Reliability and responsibility
- Professional demeanor
- Point of sale operations
- Multitasking and organization
- Food promotion and sales
- Team collaboration
- High-volume dining expertise
- Exceptional customer service
- Strong work ethic
- Time management skills
Timeline
Retail Sales Associate
Little Blue Boutique
09.2025 - Current
Server
SUGARFISH by Sushi Nozawa
07.2023 - 08.2025
Cashier
The Stand
03.2021 - 07.2022
Associate of Business Administration - Business Administration
Pierce College
High School Diploma -
Agoura High School