Quinlan Dy-neel Tumacdang
North York,ON
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Back of House Supervisor/Shift Lead
Chick Fil-A
05.2023 - 09.2024
- Led the team to cultivate human flourishing through extraordinary hospitality
- Trained newcomers to make them suitable and able to experience the work environment as well as they are new in the workplace
- Work closely with team members to ensure efficient restaurant operations and high customer satisfaction levels
- Complied with all health and safety regulations as well as food safety regulations in maintaining a clean and organized kitchen area
- Assessed staff performance regularly, providing constructive feedback for continuous improvement efforts.
Machine Operator
Fiera Foods Warehouse
06.2022 - 01.2023
- Packed and organized food product
- Machine operator
- All around production worker
- Production associate
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
Meat Department
No Frills
08.2020 - 04.2022
- Assisted customers in locating specific items throughout the store when necessary, creating a seamless shopping experience.
- Increased customer loyalty by offering personalized assistance in selecting proper cuts of meat based on desired recipes or cooking methods.
- Enhanced customer satisfaction by providing knowledgeable meat product recommendations and preparation tips.
- Maintained a clean and safe work environment, adhering to strict sanitation guidelines for proper meat handling.
- Supported department manager in setting performance goals, leading to improved productivity and overall success of the team.
Retail Sales Associate
Uniqlo
10.2024 - 01.2025
- Meet and exceed customer expectations by utilizing UNIQLO's service standard and following the UNIQLO Fundamental Principles
- Assist customers with product and brand knowledge
- Achieve sales goals and exceed them
- Assist management to identify and resolve issues in the store
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Some College (No Degree) - Police Foundation
Humber Institute of Technology And Advanced Learning
Toronto, ONHigh School Diploma -
Thistletown Collegiate Institute
20 Fordwich Crescent, Etobicoke, ON M9W 2T410.2020
Skills
- Teamwork
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Team leadership
Timeline
Retail Sales Associate
Uniqlo
10.2024 - 01.2025
Back of House Supervisor/Shift Lead
Chick Fil-A
05.2023 - 09.2024
Machine Operator
Fiera Foods Warehouse
06.2022 - 01.2023
Meat Department
No Frills
08.2020 - 04.2022
Some College (No Degree) - Police Foundation
Humber Institute of Technology And Advanced Learning
High School Diploma -
Thistletown Collegiate Institute
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