Quincy Tornyi
Vancouver,Canada
Summary
Dynamic and reliable young gentleman eager to tackle challenges in a role that leverages strong problem-solving and task prioritization skills to drive team success. Committed to supporting the team and advancing business objectives by taking on any task. Known for exceptional multitasking abilities and a proactive approach to ensuring results.
Overview
6
6
years of professional experience
Work History
Fine Dining Server
Lift Bar Grill View
12.2022 - Current
- Elevated guest engagement by sharing detailed descriptions of menu items, including ingredients and preparation techniques.
- Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Collaborated closely with the kitchen chefs to develop comprehensive allergy-related content, ensuring that servers are well informed to address guests concerns.
- Recommended wine pairings for guests' meals, leading to increased wine sales and guest satisfaction.
Fine Dining Host
Lift Bar Grill
09.2021 - Current
- Used table management system to serve customers and coordinate movement of guests
- Communicated with management and service staff to address customer needs and requests
- Optimized seating arrangements during high-volume shifts to maximize space utilization without compromising guest comfort levels.
- Upheld the restaurant''s high standards of etiquette, contributing to a refined dining experience for all guests.
- Assisted in planning private events at the restaurant, ensuring flawless execution from setup to breakdown.
Kitchen Expeditor
Lift Bar Grill
07.2020 - Current
- Maintained high food quality standards with frequent checks on prepared dishes before serving.
- preserved strong knowledge of current menu offerings
- Managed special dietary requests with care, ensuring proper preparation and presentation of dishes for those customers.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted in organizing corporate buyouts, weddings, and special events by collaborating effectively with chefs, managers, and staff. Contributed to off-site events alongside the executive chef, ensuring seamless execution and a memorable experience for all attendees.
Server/Bar Assistant
Lift Bar Grill
06.2018 - 07.2020
- Satisfied guests by backing up servers with timely food deliveries
- Enhanced dining experience by meticulously setting tables according to restaurant's high standards and theme nights.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School -
John Oliver Secondary School
Vancouver, Bc06.2021
Skills
- Exceptional customer service
- Teamwork and Collaboration
- Reliable and Responsible
- Fine dining etiquette
- Complaint resolution
- Passion for customer satisfaction
- Quality Assurance
- Patience and tenderness
References
Matteo Teahen - Mentor/ ex- general manager
mteahen@gmail.com
Claire Clarke - Mentor/ general/operations manager
cclarke@liftbarandgrill.com
Chris Andraza - Mentor/ Executive Chef
chris@liftbarandgrill.com
Languages
English
Professional Working
Timeline
Fine Dining Server
Lift Bar Grill View
12.2022 - Current
Fine Dining Host
Lift Bar Grill
09.2021 - Current
Kitchen Expeditor
Lift Bar Grill
07.2020 - Current
Server/Bar Assistant
Lift Bar Grill
06.2018 - 07.2020
High School -
John Oliver Secondary School
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