Quincy Smith

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Handled customer inquiries and suggestions courteously and professionally.

• Develop the ability to manage succeeding on the field and off the field in the class room at the highest collegiate level. (Division 1)
• Grew from a first year learning the organization to becoming a senior captain leading my teammates.
• Promoted positive attitude and competitive spirit during training and gameplay.
• Provided constructive feedback to teammates during practices and games, promoting continuous growth and development.

• Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
• Performed quality control inspections on phases of field operations.
• Coordinated and scheduled field personnel to cover operations throughout assigned regional area.

My Friends House is a non-profit organization in Los Angeles who help the homeless with their needs. For example, they give clothes and food to the homeless downtown on Skid Road.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.