Quincy Nute
Ottawa
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Myers Cadillac
Ottawa
07.2024 - Current
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated leads through cold calling, networking, and referrals.
- Listened to customer needs to identify and recommend best products and services.
- Negotiated deals and handled complaints or objections.
- Developed key customer relationships to increase sales.
- Utilized tools such as social media to earn business nation wide
- 80+ units sold in eight months generating over 1.5 million in revenue
Supervisor/Server
Moxie's Grill & Bar
Ottawa
05.2022 - 07.2024
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Evaluated staff performance, communicating feedback, and setting personal goals
- Executed daily opening and closing procedures to company standard
- Attended and contributed to regular managerial meetings
- Resolved customer complaints by finding appropriate solutions, maintaining client satisfaction
Server/Bartender
Drama Grill And Bar
08.2021 - 05.2022
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Host/Server
Jack Astor's Bar & Grill
02.2018 - 01.2022
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Monitored seating area and checked restrooms regularly to keep spotless
Education
No Degree - Health Sciences
Algonquin College
Ottawa, ONSkills
- Product knowledge
- Lead generation
- Customer relationship management
- Negotiation skills
- Complaint resolution
- Social media marketing
- Time management
- Team collaboration
- Client retention
- Effective communication
- Customer service
Timeline
Sales Consultant
Myers Cadillac
07.2024 - Current
Supervisor/Server
Moxie's Grill & Bar
05.2022 - 07.2024
Server/Bartender
Drama Grill And Bar
08.2021 - 05.2022
Host/Server
Jack Astor's Bar & Grill
02.2018 - 01.2022
No Degree - Health Sciences
Algonquin College