Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quincy Joseph

Toronto,ON

Summary

Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency . Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fit in the role.

Overview

14
14
years of professional experience

Work History

Lead Server

Valerie
11.2022 - Current
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

SERVER ASSISTANT

Alobar
06.2022 - 11.2022
  • Assisted servers and bartenders with orders and refilling drinks.
  • Performed tasks to keep common areas and dining areas presentable throughout day.
  • Delivered food items to customers in a timely and accurate manner.
  • Collaborated with other staff members to ensure a fast and efficiency work ow.
  • Scraped and stacked dirty dishes and tableware to carry to kitchen for cleaning.

SALES ASSOCIATE

Holt Renfrew
06.2017 - 03.2022
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Met merchandising standards by keeping store stocked and products faced.
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Tracked customer data and created sales reports, using data to identify opportunities and improve sales.
  • Helped customers nd and select products.

SALES ASSOCIATE

Nordstrom
10.2015 - 12.2016
  • Engaged with guests to understand and anticipate customer service needs.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
  • Enticed customers with sales and promotions to boost sales.
  • Demonstrated product features and capabilities to potential buyers.
  • Greeted and escorted customers to product racks and shelves to assist with merchandise.

SALES ASSOCIATE

Roots
12.2012 - 02.2014
  • Promoted visual presentation standards by keeping store replenished.
  • Cultivated relationships with new and existing customers to drive sales.
  • Assisted with training and mentoring new team members.
  • Demonstrated product features and capabilities to potential buyers.

RECEPTIONIST

T. Dok Ink
06.2009 - 05.2012
  • Provided typing, word processing, and clerical support and assisted with special projects.
  • Maintained
  • Ce and faculty supplies to keep optimum stock on hand.
  • Maintained detailed and accurate records of visitor requests and of calls received.
  • Transmitted information and documents to customers via computer and mail.
  • Followed scheduling guidelines to maximize efficiency when booking meetings or external events.ciency when booking meetings or external events.

Education

High School Diploma -

Western Tech
Toronto, ON
06.2012

Skills

  • Smart Serve

Timeline

Lead Server

Valerie
11.2022 - Current

SERVER ASSISTANT

Alobar
06.2022 - 11.2022

SALES ASSOCIATE

Holt Renfrew
06.2017 - 03.2022

SALES ASSOCIATE

Nordstrom
10.2015 - 12.2016

SALES ASSOCIATE

Roots
12.2012 - 02.2014

RECEPTIONIST

T. Dok Ink
06.2009 - 05.2012

High School Diploma -

Western Tech

Similar Profiles

CREATE PROFILE
Quincy Joseph