QUINCY GAINES
Spring Valley
Summary
Project and operations administrator with experience supervising a 20-person team, coordinating day-to-day execution across multiple priorities, and building schedules, milestone trackers, and reporting to drive on-time delivery. Strong communicator with a customer-focused approach, able to analyze issues, document results, and support stakeholder presentations in fast-paced environments. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OPERATIONS SUPERVISOR / TEAM LEAD
549 Corporate
Encinitas
08.2023 - Current
- Provided direct supervision to a 20-person team, including shift rotations, coverage planning, coaching, and performance evaluations.
- Spearheaded scheduling, training, performance feedback, and coverage planning to maintain daily operational continuity and productivity targets.
- Managed employee lifecycle activities for team members, including onboarding support, training coordination, performance tracking, and schedule adjustments.
- Planned and coordinated daily work assignments to meet priority deliverables and milestone dates; escalated risks and executed recovery actions as needed.
- Built and maintained weekly trackers/status updates for leadership; ensured key stakeholders were advised of progress, risks, and required decisions.
- Supported improvements to standard work and training materials to strengthen consistency across shifts.
- Add your project depth here (fill in):
- Coordinated [#] concurrent workstreams/projects and communicated status to [#] stakeholders.
- Tracked milestone completion weekly; improved on-time completion from [%] to [%].
- Supported budget/labor tracking for $[X] or [X] labor hours/week.
COACH
549 Sports (Cajon Valley School District)
El Cajon
08.2022 - Current
- Serve as site lead for before/after-school programming at Magnolia Elementary, overseeing daily operations for 600+ students.
- Directly supervise a 20-person staff, including scheduling, shift rotations, coverage planning, coaching, and performance feedback.
- Develop and execute daily activity plans and rotations, adjusting in real time to maintain engagement, safety, and smooth transitions.
- Lead onboarding and training for coaches/staff; reinforce standard work, safety procedures, and program expectations to ensure consistent delivery.
- Coordinate logistics for events and special activity days (equipment readiness, set-up/tear-down, communications) to ensure successful execution.
- Serve as primary point of contact for school leadership and parents; communicate updates professionally and resolve issues quickly.
- Maintain attendance and operational documentation to support reporting, accountability, and continuous improvement.
PRODUCTION ENGINEER
Christian Life Center
San Diego
07.2021 - Current
- Served as Project Manager for special services and major events, owning end-to-end planning and execution from kickoff through closeout.
- Developed event plans and schedules (scope, run-of-show, staffing assignments, and readiness checklists) to ensure on-time, high-quality delivery.
- Managed event closeout and turnover, including teardown, equipment reset, space restoration, and post-event documentation to ensure readiness for the next service.
- Coordinated cross-functional teams and volunteers; communicated timelines, deliverables, and live changes to maintain alignment during execution.
- Resolved real-time issues under fixed deadlines, protecting continuity and maintaining a professional attendee experience.
PROJECT COORDINATOR / PROJECT ASSISTANT
CBSI
El Cajon
11.2019 - 01.2021
- Supported delivery of multiple concurrent construction projects across pre-construction, construction, and closeout, building strong project management capability by taking on increasingly complex responsibilities.
- Functioned as the PM team’s day-to-day execution partner—driving scope clarity, schedule coordination, stakeholder communication, and follow-through to keep work on track.
- Owned core project controls: maintained action/decision logs, tracked open items, drove follow-ups, and ensured commitments were documented and closed.
- Led meeting coordination end-to-end (agendas, attendee alignment, minutes, next steps), ensuring stakeholders stayed aligned on priorities, deadlines, and responsibilities.
- Supported milestone tracking and schedule updates, flagging risks/constraints early and helping implement recovery actions to protect commitments.
- Assisted with RFI/submittal tracking and closeout documentation, keeping approvals, punch, and turnover activities moving on time.
- Maintained field visibility through job walks, progress photo logs, and status updates; translated field observations into clear reporting for the team.
- Managed daily General Contractor reporting in Raken, improving visibility into progress, constraints, and upcoming needs.
- Managed project records and file structure (electronic and hard copy), strengthening continuity, audit readiness, and smooth closeout/turnover.
Education
High School Diploma -
Steele Canyon High School
01.2020
B.A. - Business Administration
Point Loma Nazarene University (PLNU)
Skills
- Project administration
- Scheduling
- Milestone tracking
- Action item management
- Staffing / coverage planning
- Training & onboarding
- Performance feedback & evaluations
- Process improvement
- Documentation control
- Cross-functional coordination
- Reporting
- Dashboards
- Confidential information handling
- Field coordination
- Safety mindset
- Excel
- Smartsheet
- MS Project
- SharePoint
- Microsoft Teams
- PowerPoint
- Project management
- Stakeholder communication
- Attention to detail
- Time management
- Problem solving
- Logistics management
- Project planning
- Budget administration
Certification
OSHA 10-Hour (California)
Timeline
OPERATIONS SUPERVISOR / TEAM LEAD
549 Corporate
08.2023 - Current
COACH
549 Sports (Cajon Valley School District)
08.2022 - Current
PRODUCTION ENGINEER
Christian Life Center
07.2021 - Current
PROJECT COORDINATOR / PROJECT ASSISTANT
CBSI
11.2019 - 01.2021
High School Diploma -
Steele Canyon High School
B.A. - Business Administration
Point Loma Nazarene University (PLNU)