Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Quincy Goertz-Brown

Whitby,ON

Summary

Experienced HVAC Sales Associate with a proven track record of generating revenue and building customer relationships. Adept at managing the entire sales process, from lead generation to closing deals. Seeking a Sales position that will enable me to leverage my skills and experience to achieve sales targets and drive business growth.

Overview

6
6
years of professional experience

Work History

Account Manager - HVAC

Bardon Supplies
05.2023 - 11.2024
  • Demonstrated a strong focus on prospecting and developing new accounts to build and grow territory
  • Offered professional, effective, and efficient solutions to customer inquiries
  • Provided quotations, technical support, literature, and other support/materials for customers
  • Participated in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets)
  • Developed long-lasting relationship with key vendor partners
  • Advised the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
  • Pro-actively communicated with Management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed
  • Provided feedback and recommendations on new products, services, and market conditions to customers, and branch management
  • Participated in trade shows, training and associated product meetings where appropriate
  • Assisted the Inside Sales Team with incoming calls and inquiries
  • Other job-related duties as required

HVAC Sales Associate

The HVAC Service Solutions
07.2021 - 04.2023
  • Developed and executed sales strategies that drive revenue growth and increase market share
  • Identified and pursued new business opportunities through targeted marketing campaigns and prospecting activities
  • Negotiated contracts and pricing agreements with key decision-makers to secure new business
  • Collaborated with cross-functional teams to ensure successful product launches and customer retention initiatives
  • Provided exceptional customer service and serve as a trusted advisor to clients, fostering long-term relationships
  • Managed a sales pipeline and accurately forecast sales projections
  • Attended industry conferences and events to stay up-to-date on market trends and competitor activity

G2 Technician and Sales Consultant

RELIANCE HOME COMFORT
03.2019 - 12.2020
  • Conducted inspections, tests, and diagnostic procedures to identify problems and recommend solutions
  • Performed routine maintenance tasks, such as cleaning and adjusting equipment, replacing parts, and checking for gas leaks
  • Maintained accurate records of work performed and parts used, and completing required documentation
  • Provided excellent customer service and support, and ensuring that all work is performed in a timely and professional manner
  • Identifying and recommending opportunities for new equipment and services, and selling products and services to customers
  • Followed all safety procedures and guidelines, and complying with all relevant codes and regulations
  • Participated in training and professional development activities to maintain knowledge and skills

Education

Bachelor - Business Administration and Finance

York University
02.2019

Skills

  • Sales Experience
  • CRM Software
  • Sales Management
  • Customer Service & Rapport
  • Account Management
  • Customer Service
  • Client Relations
  • Customer Relationships
  • Account oversight
  • Client Relationship Building
  • Account development

Volunteer Experience

Head Camp Counselor, Responsible for overseeing the safety and well-being of campers during their stay at a summer camp., Ensured the safety and well-being of campers at all times, including during activities and meals, and while in cabins or tents., Built positive relationships with campers, providing guidance and support as needed., Enforced camp rules and policies, managing any conflicts that arise among campers., Assisted with basic first aid and medical needs, reporting any injuries or illnesses to the appropriate staff members., Acted as a positive role model for campers, promoting good behavior and sportsmanship., Communicated effectively with parents, other staff members, and camp management as needed.

Timeline

Account Manager - HVAC

Bardon Supplies
05.2023 - 11.2024

HVAC Sales Associate

The HVAC Service Solutions
07.2021 - 04.2023

G2 Technician and Sales Consultant

RELIANCE HOME COMFORT
03.2019 - 12.2020

Bachelor - Business Administration and Finance

York University

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Quincy Goertz-Brown