Quin Hart
Hamilton,Ontario
Summary
Hardworking professional with seven years of customer service. The experience and the ability to work efficiently in a fast-paced restaurant environment. Dependable and reliable, ready to learn and grow.
Overview
7
7
years of professional experience
Work History
Server
Beertown Public House
Burlington, ON
07.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Supervisor
Beertown Public House
Burlington, ON
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Gathered, organized and input information into digital database.
- Completed Staff Cash outs
- Calculated and Imputed daily restaurant sales and cash totals into Excel Spreadsheets.
Bartender
Beertown Public House
Burlington, ON
01.2024 - Current
Host
Beertown Public House
Oakville, ON
12.2019 - 11.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Dishwasher
Beertown Public House
Oakville, ON
06.2019 - 12.2019
Busser
Beertown Public House
Oakville, ON
06.2019 - 12.2019
Server
Lone Star
Oakville, ON
11.2022 - 07.2023
Cashier
Longo Brothers
Oakville, ON
08.2017 - 08.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Hockey Referee
Ontario Minor Hockey Association
Oakville, ON
09.2016 - 09.2019
Education
BBA - Business
McMaster University
Hamilton, ON04.2027
High School Diploma -
Holy Trinity Catholic Secondary School
Oakville, ON05.2021
Skills
- Basic Accounting
- Food Service
- Responsible Alcohol Service
- Clear and Effective Communication
- Liquor, Beer, and Wine Knowledge
- Customer Service
- Complex Problem-Solving
- Organizational Ability
- Highly Reliable
- Time Management Abilities
- Stress Management
- Strong Multitasking
- Team Player Attitude
Languages
English
Native or Bilingual
Timeline
Bartender
Beertown Public House
01.2024 - Current
Supervisor
Beertown Public House
09.2023 - Current
Server
Beertown Public House
07.2023 - Current
Server
Lone Star
11.2022 - 07.2023
Host
Beertown Public House
12.2019 - 11.2022
Dishwasher
Beertown Public House
06.2019 - 12.2019
Busser
Beertown Public House
06.2019 - 12.2019
Cashier
Longo Brothers
08.2017 - 08.2019
Hockey Referee
Ontario Minor Hockey Association
09.2016 - 09.2019
BBA - Business
McMaster University
High School Diploma -
Holy Trinity Catholic Secondary School