Quin Duque
Vancouver,BC
Summary
Luxury retail professional with 7+ years of experience delivering exceptional client experiences and exceeding sales targets at Christian Louboutin, Chanel, Mackage, and Nordstrom. Skilled in clienteling, brand storytelling, and boutique leadership, with a proven ability to build loyal relationships, drive revenue, and support high-performing teams.
Overview
9
9
years of professional experience
Work History
Associate Sales Advisor
Christian Louboutin Online Store
Vancouver
05.2025 - Current
- Deliver elevated luxury client experiences through personalized styling and relationship-driven service.
- Consistently exceed individual sales goals, contributing to overall boutique performance.
- Use brand storytelling to convey Christian Louboutin’s heritage, craftsmanship, and exclusivity, enhancing client engagement and driving loyalty.
- Build and maintain strong client relationships through product expertise, personalized recommendations, and thoughtful follow-up.
- Uphold Christian Louboutin’s luxury brand standards in service, presentation, and client experience.
Supervisor
Mackage
Vancouver, BC
06.2023 - 04.2025
- Top-performing seller, consistently exceeding individual and team sales goals.
- Led boutique floor operations, ensuring smooth flow during peak periods and elevating overall client experience.
- Directed visual merchandising, maintaining the boutique’s premium brand presentation and standards.
- Managed client escalations and complex issues with professionalism, preserving high-value relationships.
- Supported VIP and high-value client appointments, driving conversions and repeat business.
- Trusted by peers and leadership for guidance in client engagement and service excellence.
Sales Consultant
Nordstrom
Calgary / Vancouver
01.2017 - 06.2023
- Consistently ranked as a top-performing sales consultant, achieving strong individual sales results year over year.
- Built and maintained a loyal client base through personalized luxury service, trust-based relationships, and attentive follow-up.
- Recognized for strong product knowledge and the ability to confidently style and recommend accessories and fine jewelry to diverse clientele.
- All-Star Award Recipient (March 2022) — prestigious recognition awarded to employees who exemplify Nordstrom’s core values of teamwork, customer service, and performance excellence.
- Known for creating memorable client experiences that drove repeat business and word-of-mouth referrals.
- Maintained professionalism and brand alignment while consistently contributing to department sales goals.
Counter Manger
Chanel Eyewear
Vancouver
03.2020 - 05.2023
- Managed day-to-day operations of the Chanel Eyewear counter, overseeing sales performance and client experience.
- Top-selling Chanel Eyewear consultant for three consecutive years, closing the fiscal year with $452,000 in revenue.
- Exceeded quarterly and annual sales targets, ranking among top-performing counters nationally.
- Partnered closely with Nordstrom stylists and sales teams across departments to incorporate Chanel Eyewear into client styling, driving cross-department sales and increased brand visibility.
- Maintained up-to-date product knowledge on the latest Chanel Eyewear collections, using storytelling and craftsmanship expertise to elevate client conversations and drive sales.
- Acted as a brand ambassador, supporting broader store teams through product knowledge sharing and relationship-based selling.
- Maintained counter presentation, organization, and service standards in alignment with Chanel’s luxury brand guidelines.
Education
Deploma - Fashion Marketing
Blanche MacDonald
Vancouver Skills
- Luxury Clienteling & Relationship Building
- High-Value Sales & KPI Achievement
- Brand Storytelling & Product Expertise
- VIP & High-Profile Client Management
- Leadership & Floor Oversight
- Visual Merchandising & Boutique Presentation
- Trend Awareness & Styling Expertise
- Excellent Communication & Negotiation
Languages
English
Native or Bilingual
Timeline
Associate Sales Advisor
Christian Louboutin Online Store
05.2025 - Current
Supervisor
Mackage
06.2023 - 04.2025
Counter Manger
Chanel Eyewear
03.2020 - 05.2023
Sales Consultant
Nordstrom
01.2017 - 06.2023
Deploma - Fashion Marketing
Blanche MacDonald