Quiana Lang
Lynwood
Summary
Dynamic and results-oriented professional with a proven track record at McKesson, adept in customer service and problem-solving. Excelled in leading teams to enhance operational efficiency and safety compliance. Demonstrated ability to quickly learn and adapt, significantly improving workflow and customer satisfaction. Skilled in fostering teamwork and maintaining meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Lead Warehouse Associate
McKesson
05.2020 - Current
- Followed orders precisely for correct items, sizes and quantities.
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Operated equipment such as pallet jacks and tugger to move heavy items.
- Ensured safety compliance by enforcing strict adherence to warehouse policies, procedures, and regulations.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept work areas neat, clean and free from debris.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Lead Donation Associate
Goodwill
11.2012 - 03.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Conducted detailed market research to identify emerging trends, influencing product development direction.
Education
High School Diploma -
Antelope Valley High School
Lancaster, CA06-2005
Skills
- Customer service
- Problem-solving
- Attention to detail
- Teamwork
Timeline
Lead Warehouse Associate
McKesson
05.2020 - Current
Lead Donation Associate
Goodwill
11.2012 - 03.2020
High School Diploma -
Antelope Valley High School
Similar Profiles
Amayia BillupsAmayia Billups
Material Handler at MckessonMaterial Handler at Mckesson
Bailey MosleyBailey Mosley
Government Account Executive at McKessonGovernment Account Executive at McKesson
Pamela JacksonPamela Jackson
Delivery Coordinator at McKessonDelivery Coordinator at McKesson