Quetzali Jimenez
San Francisco
Summary
Versatile and achievement-oriented Medical Assistant with a track record of enhancing patient care and streamlining processes at the Office of Dr Geoffrey Quinn. Expert in HIPAA compliance and critical thinking, significantly improving clinic efficiency and patient trust. Demonstrates exceptional organizational skills and a profound ability to manage medical documentation and insurance authorizations, contributing to a more connected and efficient healthcare experience. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Office of Dr Peter Anastassiou
05.2024 - Current
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Optical Technician
Premiere Eyecare
06.2023 - 05.2024
- Calculated proper prescription employing formulas for single corrective lenses, contact lenses, prisms, aniseikonia and aphakic lenses.
- Improved patient satisfaction by providing thorough eye examinations and personalized care.
- Conducted regular inventory of eyeglasses frames and prescription contact lenses, maintained stock levels, and submitted orders to vendors.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Medical Assistant
Office of Dr Geoffrey Quinn
03.2022 - 06.2023
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
No Degree - Communication Studies
Sacramento State University
Sacramento, CAMedical Assistant
Unitek College
South San Francisco03-2022
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Appointment Scheduling
- Organizational Skills
- Proper Sterilization Techniques
- ICD-10 Coding
- Medication Administration
- Charting Expertise
- EPIC Knowledge
- Insurance Authorization
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Office of Dr Peter Anastassiou
05.2024 - Current
Optical Technician
Premiere Eyecare
06.2023 - 05.2024
Medical Assistant
Office of Dr Geoffrey Quinn
03.2022 - 06.2023
No Degree - Communication Studies
Sacramento State University
Medical Assistant
Unitek College
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