Quetzal Garcia
Milpitas
Summary
Dynamic and detail-oriented professional with extensive experience in administrative support and student services. Proven ability to enhance institutional operations through exceptional organizational skills, effective training, and strong relationship-building capabilities. Committed to fostering positive student experiences while streamlining processes to improve efficiency. Eager to contribute expertise in a challenging administrative role that values innovation and collaboration.
Overview
7
7
years of professional experience
Work History
Sales Representative
Cintas Corporation
06.2023 - 06.2024
- Built and maintained professional relationships with a diverse client base.
- Scheduled and managed weekly client meetings, maintaining an organized calendar.
- Conducted product presentations and demonstrations to educate clients on our offerings.
Associate Account Executive
Verkada
01.2023 - 06.2023
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Utilized sales software tools to manage and analyze customer data efficiently.
- Conducted product demonstrations and managed sales pipelines, honing presentation and organizational skills.
Financial Aid Ambassador
Saint Mary’s College of California
01.2019 - 12.2022
- Assisted students with financial aid processes, loan applications, and FAFSA completion, S.A.P., ensuring accuracy and confidentiality.
- Managed sensitive documents and provided administrative support for new student orientations.
- Trained new ambassadors, fostering teamwork and enhancing communication skills.
- Assisted team with operational policies and procedures to drive services.
- Designed and delivered informational presentations, improving student understanding of financial aid opportunities.
Capacity Coordinator
Tex-Sand Transport
01.2017 - 07.2018
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Trained new staff on company policies, procedures, and safety regulations to ensure compliance.
- Streamlined communication between departments to improve project timelines and resource allocation.
- Developed and maintained schedules for team members, ensuring optimal workflow management.
Education
Bachelor of Arts - Ethnic Studies
Saint Mary’s College of California
Moraga, CA12.2022
Skills
- Administrative Expertise: Training, onboarding, event coordination, document management, scheduling, Financial Aid processing
- Communication: Public speaking, presentation creation, email communications
- Technical Skills: Proficient in SAP Concur, Salesforce, ZoomInfo, Outreach, Microsoft Office Suite, Powerpoint, Excel
- Interpersonal Skills: Leadership, collaboration, cultural sensitivity, problem-solving
- Time Management: Prioritizing tasks, meeting deadlines, multitasking, database management
Continued Learning & Leadership
- RippleMatch Leadership Development & Rotational Programs, October 2022
- UC Merced & HACU Emerging Leaders Summit, March 2022
Timeline
Sales Representative
Cintas Corporation
06.2023 - 06.2024
Associate Account Executive
Verkada
01.2023 - 06.2023
Financial Aid Ambassador
Saint Mary’s College of California
01.2019 - 12.2022
Capacity Coordinator
Tex-Sand Transport
01.2017 - 07.2018
Bachelor of Arts - Ethnic Studies
Saint Mary’s College of California