Quenisha Maddox
Santa Monica
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Billing Specialist (2nd promotion)
Clare/Matrix Inc.
07.2019 - Current
- Document payment records and issues as they occur
- Post payments prior to deadline
- Process and follow-up on payer denials
- Manage the status of accounts and balances
- Provide solutions to any relative problems of clients
- Perform financial tasks.
Counselor 1 (1st promotion)
01.2017 - 06.2019
- Conduct interviews with potential clients
- Administering periodic drug test
- Conducting counseling sessions
- Reviewing records to assess treatment program readiness
- Keeping records detailing treatment and progress
- Developing appropriate plans for treatment based on individual history and needs
- Review and analyze patient treatment plans to evaluate progress
- Developing aftercare programs and follow-up procedures
- Enter health records into SAGE system
- Maintain case load of 10 clients.
Residential Program Assistant
05.2014 - 12.2016
- Being available for the care and concerns of the Clients
- Assist Counselors/ Case Managers in client supervision
- Conduct thorough room and grounds check
- Assure that all emergency needs of residents are met and all incidents reported
- Supervising clients in taking medications as required
- Assure adherence to all safety rules and regulations.
Overnight Shelf Stocker
Walmart Neighborhood Market
09.2012 - 03.2014
- Down stack merchandise from pallets
- Load merchandise onto carts
- Knowledge of every area of the store.
Data Entry Clerk
New Mt. Olive Non-Profit
10.2008 - 02.2014
- Computer data entry
- Use of copier and fax machine
- Receiving incoming and assembling outgoing calls
- Making appointments.
Education
N.I.T.
01.2004
Skills
- Dedicated
- Motivated
- Reliable
- Energetic
- Considerate
- Billing systems and software
- Claims Processing
- Claim submission
- Data entry proficiency
Additional Information
Registered RAS Intern, Knowledge of Microsoft Office, CPR Card
Career Focus
I am willing and able to do what is required of me; I’m also available to learn new challenging assignments. I am adaptable and dependable, I am a team player as well as a self-starter.
Timeline
Billing Specialist (2nd promotion)
Clare/Matrix Inc.
07.2019 - Current
Counselor 1 (1st promotion)
01.2017 - 06.2019
Residential Program Assistant
05.2014 - 12.2016
Overnight Shelf Stocker
Walmart Neighborhood Market
09.2012 - 03.2014
Data Entry Clerk
New Mt. Olive Non-Profit
10.2008 - 02.2014
N.I.T.
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