Queenly Mae Agpoon
Calgary,AB
Summary
Dynamic professional with experience as an Assistant Manager at A&W® Restaurants, skilled in task delegation and project management. Proven ability to enhance operational efficiency and customer satisfaction. Expertise in data analysis and automation, utilizing SQL to streamline processes and improve accuracy. Committed to achieving organizational goals through effective workload management.
Overview
6
6
years of professional experience
Work History
Assistant Manager
A&W® Restaurants
12.2024 - Current
- Assisted in daily operations to enhance efficiency and customer satisfaction.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Trained new employees on restaurant policies and procedures for smooth onboarding.
- Monitored inventory levels, placing orders to maintain stock availability.
Data Analyst
Accenture
03.2020 - 03.2022
- Analyzed large datasets to identify trends and support data-driven decision-making.
- Developed interactive dashboards using Tableau to visualize key performance indicators for stakeholders.
- Collaborated with cross-functional teams to ensure data integrity and accuracy in reporting processes.
- Automated data collection processes using SQL, improving efficiency and reducing manual entry errors.
Administrative Officer
Department of Agriculture
06.2019 - 06.2020
- Streamlined office procedures to enhance administrative efficiency and support departmental functions.
- Coordinated communication between staff and stakeholders, ensuring timely dissemination of information.
- Managed scheduling and logistics for meetings, workshops, and events, fostering collaborative efforts.
- Developed and maintained filing systems for sensitive documents, ensuring compliance with data management policies.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Education
Diploma in Business Administration - Management
Southern Alberta Institute of Technology
Calgary, AB11-2024
Bachelor of Science - Development Communication
Central Luzon State University
Nueva Ecija, Philippines06-2019
Skills
- Task delegation
- Goal setting
- Workload management
- Project management
- Flexible
- Fast Learner
Languages
English
Timeline
Assistant Manager
A&W® Restaurants
12.2024 - Current
Data Analyst
Accenture
03.2020 - 03.2022
Administrative Officer
Department of Agriculture
06.2019 - 06.2020
Diploma in Business Administration - Management
Southern Alberta Institute of Technology
Bachelor of Science - Development Communication
Central Luzon State University
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