QUEENIE ELAINE BAJANDI
Surrey,BC
Summary
A dedicated, competent, and compassionate healthcare worker with years of experience in the healthcare industry, which promotes and restores patient’s health by completing the nursing process; collaborates with physicians and multidisciplinary team members; provides physical and psychological support to patients, friends, and families. Works well under pressure with a persistent, determined, and goal-oriented outlook. Focused on embracing new career opportunities whereby my background and education are conducive to achieving goals and excelling with respect to the customer experience. Renders duty with integrity, leadership and passion.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Medimix Pharmacy
09.2025 - Current
- Part time.
- Assisted pharmacists in preparing prescriptions and managing medication inventory.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of pharmacy workspace to comply with health regulations.
- Led initiatives for workflow improvements, increasing efficiency in prescription filling processes.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Counted and labeled prescriptions with correct item and quantity.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
Home Support Worker
Private Household
03.2024 - Current
- Provided compassionate care to client, enhancing their quality of life through personalized attention and activities.
- Administered medications and monitored health conditions for the patient, ensuring adherence to treatment plans and improving overall health outcomes.
- Encouraged and assisted with self-care activities such as grooming and personal hygiene.
- Provided compassionate and nonjudgmental care to client.
- Transported client to medical appointments and social activities.
- Developed and maintained professional and positive relationships with client and family.
- Researched and provided resources to client and family to help meet their needs.
- Ensured safety of client in the home environment.
Home Support Worker
Private Household
08.2023 - 02.2024
- Provided compassionate care to client, enhancing their quality of life through personalized attention and activities.
- Administered medications and monitored health conditions for the patient, ensuring adherence to treatment plans and improving overall health outcomes.
- Encouraged and assisted with self-care activities such as grooming and personal hygiene.
- Provided compassionate and nonjudgmental care to client.
- Transported client to medical appointments and social activities.
- Developed and maintained professional and positive relationships with client and family.
- Researched and provided resources to client and family to help meet their needs.
- Ensured safety of client in the home environment.
Clinical Coordinator RN
Optum Global Solutions
11.2022 - 07.2023
- Collaborated with medical professionals to ensure accurate prior authorization submissions.
- Developed and maintained clinical databases to ensure accuracy of patient information.
- Implemented and monitored quality assurance processes to ensure clinical accuracy.
- Managed a high volume of prior authorization requests daily to ensure timely processing.
- Collaborated with interdisciplinary teams to streamline prior authorization workflows.
- Utilized problem-solving skills to navigate complex insurance requirements and secure timely approvals for medical procedures.
- Ensured compliance with all relevant laws and regulations regarding prior authorization processes.
- Communicated effectively with patients regarding their prior authorization status and next steps.
Admin Executive Nurse / Health Care Assistant
Al Futtaim Health
06.2021 - 11.2022
- Organized and facilitated career development workshops for all healthcare staffs in the clinics.
- Developed and presented lectures on nursing theory, clinical practice, and health promotion.
- Assisted in the development of innovative teaching strategies.
- Developed and implemented orientation programs for newly hired staffs.
- Developed and maintained partnerships with healthcare organizations.
- Developed and implemented clinical evaluation tools to assess staff competencies.
- Attended conferences and workshops to stay abreast of developments in nursing education.
Private Nurse
HH Sheikh Sultan Bin Tahnoun Mohammed Al Nahyan Private Office
12.2019 - 04.2021
- Attended the client’s needs and comforted them when they were distressed.
- Administered basic first aid when necessary.
- Kept the family informed about the client’s activities.
- Developed age-appropriate and creative activities to keep client engaged and entertained.
- Took the client to doctor’s appointments and other activities.
- Assisted with bedtime routines and monitored sleep patterns.
- Prepared meals and snacks for the client in accordance with dietary requirements.
- Followed safety rules in the house and outside the house.
- Implemented discipline in a positive and constructive manner.
- Managed the client’s behavior in a positive and effective way.
Babysitter
Malaak Babysitting Services LLC
04.2018 - 11.2019
- Developed and maintained a rapport with the client.
- Assisted with bedtime routines and monitored sleep patterns.
- Took the client to doctor’s appointments and other activities.
- Developed positive relationships with families and their children.
- Kept the family informed about the children’s activities.
- Developed age-appropriate and creative activities to keep children engaged and entertained.
- Assisted with bathing and dressing the children.
- Attended the children’s needs and comforted them when they were distressed.
- Administered basic first aid when necessary.
- Ensured safety and security of the children at all times.
Nurse Assistant
Al Hayat Center Home Nursing
06.2016 - 02.2018
- Responded appropriately to the patients’ physical, emotional, and developmental needs.
- Assisted with the care of patients and residents; followed physician’s orders, nursing policies and procedures, infection control standards, safety regulations, and applicable state laws.
- Provided primary patient/resident care, including bathing, grooming, feeding, toileting, and assisting with ambulation when appropriate.
- Promptly reported any signs or symptoms of concern to the appropriate parties.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Performed healthcare-related tasks, such as monitoring vital signs and medication intake.
- Assisted the clients with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Participated in teaching patients and families regarding care.
- Served as a wellness advocate, reminding the patients/residents of medication schedules.
- Provided compassionate care to patients by actively listening to their needs and concerns.
NURSE I / NDP
Department of Health Region Office IV-A
01.2016 - 02.2016
- Assigned in Municipality of Angono, Rizal, Philippines
- Collaborated with other healthcare professionals to ensure proper vaccine administration.
- Maintained accurate records of vaccination administration.
- Assessed the patient's immunization status and provided appropriate vaccinations.
- Facilitated support groups for individuals and families.
- Educated clients on health topics, such as chronic disease management and preventive health care.
- Participated in public health outreach activities, such as health fairs and community events.
- Monitored and evaluated the effectiveness of health programs and services.
- Educated clients on the importance of health promotion and disease prevention.
- Provided public health nursing services to a diverse range of clients in a variety of settings.
- Conducted home visits to assess the health needs of clients and their families.
- Assisted in the development of public health campaigns and initiatives.
- Developed and implemented health education programs for schools and community organizations.
NURSE I / NDP
Department of Health Region Office IV-A
01.2015 - 12.2015
- Assigned in Municipality of Cainta, Rizal, Philippines
- Collaborated with other healthcare professionals to ensure proper vaccine administration.
- Maintained accurate records of vaccination administration.
- Assessed the patient's immunization status and provided appropriate vaccinations.
- Facilitated support groups for individuals and families.
- Educated clients on health topics, such as chronic disease management and preventive health care.
- Participated in public health outreach activities, such as health fairs and community events.
- Monitored and evaluated the effectiveness of health programs and services.
- Educated clients on the importance of health promotion and disease prevention.
- Provided public health nursing services to a diverse range of clients in a variety of settings.
- Conducted home visits to assess the health needs of clients and their families.
- Assisted in the development of public health campaigns and initiatives.
- Developed and implemented health education programs for schools and community organizations.
Registered Nurse - RNHEALS
Quirino Memorial Medical Center
01.2013 - 12.2013
- Interacted with physicians as they made their rounds, notifying them of changes to the patient condition, lab results, medication orders and adjustments and concerns of patients and/or their families.
- Provided quality nursing care. Developed and implemented patient care plans, providing a safe environment for patients.
- Coordinated care in collaboration with a wide array of healthcare professionals.
- Evaluated patient care needs, prioritizing treatment and maintaining patient flow.
- Educated patients and their families about diagnosis and patient safety matters.
- Helped prepare admitted patients for transport to their hospital room.
- Administered medications and performed all tasks with a patient-centered focus while seeking opportunities for process and treatment improvements.
- Replaced staff to ensure all units function with the correct resident-staff ratio.
- Managed medication administration for patients, ensuring accuracy and compliance with protocols.
Education
Bachelor of Science - Nursing
Our Lady of Fatima University
Antipolo City, Rizal, Philippines01.2012
Skills
- Trained in First Aid Procedures and Basic Life Support
- Able to take care of pre-operative and post-operative patients, pediatrics, geriatrics and persons with special needs
- Experienced in providing primary care for acute and chronic diseases and teaching patients the symptoms of disease
- Conversant in providing in-home healthcare ranging from pre-natal to geriatric care
- Has in-depth knowledge of health therapies and home treatments
- Fast learner and enthusiastic towards work achievement
- Works with passion Time and quality oriented
Languages
English
Full Professional
Certification
- BC Care Aide Registration #: 158171
- Philippines Registered Nurse License #: 0766026
- Alzheimer's and Vascular Dementia - September 2025
- Alzheimer's Disease and Related Dementias - September 2025
- Angina - September 2025
- Anxiety Disorders in Adults & Pediatrics - September 2025
- Health Care Assistant Practice in British Columbia - September 2025
- Infection Prevention and Control Basics for Health Care Workers in Patient care Areas and/or Direct Care Roles - September 2025
- Recognizing and Responding to Adult Abuse - September 2025
- PHSA - WHS - Patient Handling Guidelines - September 2025
- PHSA - WHS - Ceiling Lift: Overview - September 2025
- PHSA - WHS - Ceiling Lift: Universal Sling - September 2025
- PHSA - WHS - Ceiling Lift: Boosting, turning and Lateral Transfer - September 2025
- PHSA - WHS - Assisting a Patient From Lying to Sitting - September 2025
- PHSA - WHS - Ceiling Lift: Lifting Patient from the Floor - September 2025
- PHSA - WHS - Lateral Transfer Sliding Board - September 2025
- PHSA - WHS - Lowering a Patient to the Floor - September 2025
- PHSA - WHS - Hoverjack - September 2025
- PHSA - WHS - HoverMatt - September 2025
- Suicide Screening and Referral - July 2025
- Cerebrovascular Accident (Stroke): Time is of the Essence - July 2025
- ECG Basics (Online) - June 2025
- PICNET - Provincial Hand Hygiene Basics - June 2025
- CST Cerner - Emergency Nurse: Triage Overview - June 2025
- Anaphylaxis Initial Emergency Treatment by Nurses (Adult & Pediatric) - June 2025
- Child Abuse: New York Mandated Reporter Training - October 2024
- New York Infection Control and Barrier Precautions - October 2024
- Building Bridges: Multidisciplinary Approach to Advanced Wound Healing - June 2024
- Canadian Consensus Statement on the Management of Venous Leg Ulcers (VLUs) - June 2024
- Bloodborne Pathogens Certification Course - May 2024
- 13th Quality Management in Healthcare Conference - Online - February 2022
- Dubai International Nursing and Midwifery Webinar - September 2021
- 6th Annual Dubai International Conference on Infectious Diseases & Vaccination - June 2021
Disclaimer
I hereby certify that all information given are true and correct to the best of my knowledge and belief.
Timeline
Pharmacy Assistant
Medimix Pharmacy
09.2025 - Current
Home Support Worker
Private Household
03.2024 - Current
Home Support Worker
Private Household
08.2023 - 02.2024
Clinical Coordinator RN
Optum Global Solutions
11.2022 - 07.2023
Admin Executive Nurse / Health Care Assistant
Al Futtaim Health
06.2021 - 11.2022
Private Nurse
HH Sheikh Sultan Bin Tahnoun Mohammed Al Nahyan Private Office
12.2019 - 04.2021
Babysitter
Malaak Babysitting Services LLC
04.2018 - 11.2019
Nurse Assistant
Al Hayat Center Home Nursing
06.2016 - 02.2018
NURSE I / NDP
Department of Health Region Office IV-A
01.2016 - 02.2016
NURSE I / NDP
Department of Health Region Office IV-A
01.2015 - 12.2015
Registered Nurse - RNHEALS
Quirino Memorial Medical Center
01.2013 - 12.2013
Bachelor of Science - Nursing
Our Lady of Fatima University
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