Queenie Chu
Vancouver,BC
Summary
Attentive listener and capable of multi-tasking, problem solving and prioritizing workloads Attention to details and proficient at quickly learning new procedures Accountability and ownership at diverse projects Clear spoken and written communication skills Strong interpersonal and customer service skills
Overview
5
5
years of professional experience
1
1
Certification
Work History
Practicum Student
All Body Laser Training Institute
03.2024 - Current
- Laser Hair Removal (Gentle Max Pro by Candela; Gentle Yag Pro by Candela; Soprano Ice by Ahna; Elite by Cynosure)
- Photo Rejuvenation (Ahna Radiofrequency; Cynosure; Elos Plus Syneron Candela)
- Microdermabrasion (Microdermabrasion with diamond tip by Silver peel and Silhouet-tone)
- Laser Spider Vein Removal (Gentle Max Pro by Candela)
- Body Contouring and Skin Tightening (Alma Accent Prime US/RF)
- Laser Tattoo Removal (Revlite by Cynosure; Picoway by Candela)
- Advanced Dermal Skin Care(Skin Analysis; Facials; Massage; Product & Ingredient Knowledge; Oxygen 3-in-1 Super Facial by Pollogen)
- Chemical Peels (Alumier MD)
- Cosmeceutical Training (Alumier MD; Derma MD; Clayton Shagal; Touche; Eltradenn; Circadia)
- Microneedling (Potenza by Cynosure)
- Consultations completed for each practicum
Receptionist /Retail Sales Associate
Community Eye Care
02.2021 - Current
- Document patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Take care of clients, performing pretest, check insurance, fax and fill out paperwork, and made invoice and orders
- Engage with customers to effectively build rapport and lasting relationships.
- Train and developed new hires in company processes, product knowledge, customer service and selling techniques.
Lash Technician
Ladner Nails
01.2020 - 04.2024
- Stayed current on latest and diverse types of last extensions and different application processes.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Consulted with clients to understand desired look and discuss available lash options.
Education
Diploma - Advanced Clinical Skin
All Body Laser Training Institute
Vancouver, BC11.2024
Certificate - Lash Extensions
Lash God Course
Vancouver, BC /11.2019
Skills
- Attentive listener and capable of multi-tasking, problem solving and prioritizing workloads
- Attention to details and proficient at quickly learning new procedures
- Accountability and ownership at diverse projects
- Clear spoken and written communication skills
- Strong interpersonal and customer service skills
Certification
- First Aid St. John Ambulance, 02/01/20, 02/01/23
Languages
English
Vietnamese
Timeline
Practicum Student
All Body Laser Training Institute
03.2024 - Current
Receptionist /Retail Sales Associate
Community Eye Care
02.2021 - Current
Lash Technician
Ladner Nails
01.2020 - 04.2024
Diploma - Advanced Clinical Skin
All Body Laser Training Institute
Certificate - Lash Extensions
Lash God Course
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