Queen Okumbor
Calgary,Canada
Summary
As a Human Resources graduate passionate about supporting people and organizations, I bring hands-on experience in HR analytics, workforce planning, recruitment, onboarding, and employee engagement. I am proficient in HRIS systems including ADP Workforce Now, SharePoint, Intuit, and Sage, and skilled in Excel for data analysis, forecasting, and reporting. I thrive in building strong relationships, fostering inclusive workplaces, and translating data into actionable insights to improve HR processes and organizational performance. Known for my adaptability, attention to detail, and commitment to confidentiality, I enjoy contributing to meaningful HR initiatives that support both employees and business goals.
Overview
1
1
year of professional experience
Work History
Human Resources Intern
Energy Safety Canada
05.2025 - 08.2025
- Utilized ADP Workforce Now for reporting and employee data updates; led a performance management review project by analyzing system functionality, meeting with stakeholders, and recommending automation with implementation strategies to streamline performance reviews.
- Administered a survey to gather feedback on the mentorship program; redesigned the format for future programs by developing training materials, compiling resources for participants, and creating a topic timeline.
- Researched, designed, and co-presented a professional development session on collaboration; coordinated and promoted DEI workshops and attended employment law webinars to support HR initiatives.
- Managed onboarding, engagement, and exit processes for summer students, including organizing social events, conducting regular check-ins, leading exit interviews, and creating social media posts to showcase the program.
- Reviewed ESC’s benefits and compensation model; conducted a workforce planning and retirement benefits project, forecasting attrition and retirement risk using Excel and providing strategic recommendations to support HR decision-making.
- Conducted full-cycle recruitment for multiple roles, including creating job postings, screening over 1,000 resumes, participating in interviews, and facilitating onboarding presentations on health and safety and company policies.
- Actively contributed to the ESC Social Committee by organizing company-wide events, including a physical activity initiative, and creating project plans and budgets for a Summer Treat Day across all five locations.
- Represented Careers in Energy at Mayor’s Environment Expo, engaging youth through virtual reality experiences providing insights into the industry.
- Delivered health and safety presentations on ergonomic awareness, musculoskeletal injury prevention and De-escalating Hostile Interaction.
- Supported HR team with policy/process reviews, digital and physical filing, and general administrative tasks.
- Conducted workforce planning and retirement benefits analysis using Excel to forecast attrition and retirement risk and provided strategic recommendations to support HR decision-making.
Administrative Marketing and Project Assistant
Rainmaker Consulting
05.2024 - 09.2024
- Organized daily office operations, optimized filing systems, and implemented process improvements, enhancing efficiency and reducing task completion times.
- Assisted in planning and executing client webinars and workshops, ensuring seamless delivery and positive participant feedback.
- Managed financial records using Intuit and Sage, including invoice processing, expense tracking, and payroll support, ensuring accurate and timely reporting.
- Responded to client inquiries, resolved complaints, and maintained confidentiality of client records.
- Collaborated with supervisors to develop marketing campaigns, increasing client inquiries and conversions.
- Contributed to HR projects, including developing Rainmaker Consulting’s employee handbook, creating client research checklists, and preparing HR policy templates.
- Led the Gluu.Repair HR Strategy Project, conducting job analysis, job descriptions, recruitment & selection strategy, and onboarding processes for three key roles (CTO, Product Manager, Operator Officer – Sales), ensuring alignment with company strategy and sustainable growth.
- Developed a staffing plan, HR strategy report, and onboarding process for a startup client, leading structured hiring, training, and role integration.
Education
Bachelor of Business - Human Resource and Labor Relations
The University of Lethbridge
Lethbridge, AB12.2025
Skills
- HRIS & Systems: ADP Workforce Now, SharePoint, OneDrive, MS Teams, Intuit, Sage
- HR Analytics & Reporting: Excel (pivot tables, VLOOKUP, reporting), Power BI (dashboards, beginner), HR metrics tracking
- HR Functions: Compensation & Benefits, Recruitment & Selection, Onboarding, Workforce Planning, Succession Planning, Training & Development, Employee Engagement, DEI Initiatives
- Compliance & Documentation: Employment law knowledge, policy review, employee handbook development, process improvement
- Professional Skills: Leadership, communication, collaboration, problem-solving, confidentiality, adaptability, time management
Hobbies and Interests
Ex: Knitting: Extremely passionate about knitting, where I take my time to work on complex patterns and designs demonstrating adaptability and meticulous attention to detail.
Timeline
Human Resources Intern
Energy Safety Canada
05.2025 - 08.2025
Administrative Marketing and Project Assistant
Rainmaker Consulting
05.2024 - 09.2024
Bachelor of Business - Human Resource and Labor Relations
The University of Lethbridge
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