Saqueyah Moore
Sacramento
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
General Manager
Planet Fitness Gym
Sacramento
12.2024 - Current
- Supervised club operations, led a team of 20+ employees, and provided exceptional customer service to members.
- Achieved a 40% increase in membership sales through effective sales techniques and member retention strategies.
- Implemented new procedures for streamlining operations, resulting in improved efficiency and cost savings.
- Organized and facilitated fitness competitions and events, enhancing member engagement and satisfaction.
- Trained and mentored new hires, ensuring high standards of service and performance.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Assistant Store Manager
Planet Fitness
Vacaville
04.2024 - 12.2024
- Assisted in daily store operations and maintained efficient workflow.
- Provided excellent customer service and addressed customer inquiries promptly.
- Supported inventory management by organizing stock and maintaining displays.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team (Alone During this time due to No GM @ location) of 15+ employees and provided ongoing training to ensure high levels of customer satisfaction.
Logistics Material Handler
Federal Express
Sacramento
10.2020 - 11.2023
- Operated forklifts to move materials within warehouse efficiently.
- Loaded and unloaded shipments, ensuring safe handling of goods.
- Organized inventory in designated storage areas for easy access.
- Recorded inventory levels and reported discrepancies to management.
- Operated heavy equipment such as tugs, loaders, belt loaders, conveyor belts.
- Worked closely with air traffic controllers in order to maintain smooth operations on the ramp.
Package Handler
Fedex Ground
Sacramento
03.2018 - 10.2020
- Sorted packages by size and destination for efficient distribution.
- Operated conveyor systems to facilitate smooth package movement.
- Loaded and unloaded trucks following safety protocols.
- Inspected packages for damage and ensured proper labeling.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Delivery Driver
Amazon
Richmond
05.2015 - 01.2018
- Navigated routes to deliver packages efficiently and safely.
- Inspected delivery vehicles for maintenance and safety compliance.
- Loaded and unloaded packages following company guidelines.
- Communicated with dispatch to report delays or issues.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
Education
Will.C.Wood Highshool
Vacaville, CASome College (No Degree) - Criminal Science
Sacramento City College
Sacramento, CASkills
- Team leadership
- Customer relationship management
- Operational efficiency
- Sales strategy
- Inventory management
- Office administration
References
References available upon request.
Timeline
General Manager
Planet Fitness Gym
12.2024 - Current
Assistant Store Manager
Planet Fitness
04.2024 - 12.2024
Logistics Material Handler
Federal Express
10.2020 - 11.2023
Package Handler
Fedex Ground
03.2018 - 10.2020
Delivery Driver
Amazon
05.2015 - 01.2018
Will.C.Wood Highshool
Some College (No Degree) - Criminal Science
Sacramento City College