QUAZI HASSAN
Scarborough,Ontario
Summary
Focused Translator and Interpreter with highly developed understanding of Spanish/English language and culture. Skilled in quickly and accurately translating written documents and audiovisual materials. History of performing consecutive and simultaneous interpreting services in fast-paced settings. Always pursuing additional linguistic and cultural learning opportunities. A quick learner who adapts to challenges as arise.
Overview
14
14
years of professional experience
Work History
Account Manager
RBC Royal Bank Of Canada,
Toronto, ON
12.2008 - 07.2017
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Capitalized on emerging trends to reap benefits during growth stages.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Educated clients on new products or services to increase customer engagement with brand.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Listened attentively to client feedback to create stronger relations and shape business.
- Developed pipeline to monitor sales progress and boost company revenue.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Sold new products and services and developed new accounts to maximize revenue potential.
General Manager & CEO
Quazi The Jewellery Buyers Inc.
Scarborough, Ontario
08.2017 - 12.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated suppliers to maintain cost controls and improve operations.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Education
Bachelor of Arts - History And Political Science
The University of Texas Rio Grande Valley
RAJSHAHI UNIVERSITY, BANGLADESH12.1991
Skills
- Fluent in English, Bengali, Hindi & Urdu
- Healthcare Interpreting
- Judicial Interpreting
- ZOOM interpreting platform
- Subtitle Workshop
- Microsoft Office
- Proofreading
- Revising/Editing
- Transcribing
- Excellent Oral/Presentation Skills
- Customer service
- Virtual Training
- Remote work
Timeline
General Manager & CEO
Quazi The Jewellery Buyers Inc.
08.2017 - 12.2022
Account Manager
RBC Royal Bank Of Canada,
12.2008 - 07.2017
Bachelor of Arts - History And Political Science
The University of Texas Rio Grande Valley
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