Quasie Hamidi
Abbotsford,BC
Summary
Personable and dedicated, with a passion for delivering exceptional client service, and extensive experience in business. Solid team player with an upbeat, positive attitude, and proven skills in establishing rapport with clients. Motivated to maintain client satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
22
22
years of professional experience
Work History
Regional Services Leader
Best Buy Canada
Vancouver, British Columbia
02.2004 - 12.2025
- 25 years of sales and services leadership experience.
- Responsible for all aspects of Geek Squad Services and Sales, both commercial and residential.
- Conducted monthly, quarterly, and yearly business reviews to strengthen our business acumen.
- Labor and expense management.
- Daily analyses of Client feedback to promptly address both positive and negative comments.
- Ensured company standards for installation and sales were met and exceeded.
- Planned, coordinated, and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved conflicts between technicians, clients, or other personnel within the region.
- Helped create a positive and productive work environment, with a strong focus on having fun while being the best.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Scheduled regular onsite visits to ensure quality standards were met by technicians.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Organized team activities to build camaraderie and foster an engaging workplace culture.
Education
Google Ai Certification
Google
Business & Leadership Development
Best Buy University
Business Management
ECornell
Tech Services & Sales
GS Computer Services
Home Theater Sales & Installation
Best Buy GSI
Vehicle Electronics
MECP
Skills
- Machine learning
- Technical and Mechanical
- Sales and results-oriented
- Project management
- Team building
- Conflict resolution
- Continuous improvement mindset
- Performance tracking and evaluation
- Operational efficiency
- Client relationship management
- Staff training and development
- Change Management
Affiliations
- Strong focus on mental & physical health
- Passion for building Cars, Motorcycles and Homes
- Curious mind for learning
- Grateful mindset
Accomplishments
- Youngest District Manager
- Longest running Regional Manager
- Winner of numerous Achievers awards
References
References available upon request.
Timeline
Regional Services Leader
Best Buy Canada
02.2004 - 12.2025
Google Ai Certification
Google
Business & Leadership Development
Best Buy University
Business Management
ECornell
Tech Services & Sales
GS Computer Services
Home Theater Sales & Installation
Best Buy GSI
Vehicle Electronics
MECP
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