Quan Tieu Nguy
Toronto,Canada
Summary
Fresh graduate student with a track record of academic excellence desiring a new long-term position in food service industry. Proficient in keeping employees on task, maintaining food safety and meeting productivity goals. Organized, hardworking and diligent professional motivated to exceed objectives.
Overview
2
2
years of professional experience
Work History
Dietary Aide
Belmont House
Toronto, ON
04.2022 - Current
- Completed food preparation and plating in high-volume facility.
- Maintained proper temperature of food during preparation and service.
- Operated equipment following manufacturer directions and promptly reported problems to supervisor.
- Maintained familiarity with menu offerings, key ingredients and preparation methods.
- Prepared meals from recipes and prescribed diets.
- Followed proper food storage procedures to minimize waste and spoilage.
- Discarded trash and removed waste after scheduled dining hall times.
- Washed and sanitized dished, flatware and glasses.
School Cafeteria Worker
Humber College
Toronto, ON
11.2021 - Current
- Maintained inventory of service stations and replenished needed condiments, silverware and napkins.
- Cleaned and sanitized equipment, utensils and work areas to maintain health and safety standards.
- Handled money transactions and operated cash register.
- Kept adequate stock of food items, utensils and beverages for catering needs.
- Satisfied guests with prompt assistance and friendly service.
Placement Supervisor
Sunnybrook Health Sciences Centre
Toronto, ON
04.2023 - 05.2023
- Addressed employee relations issues, harassment allegations and work complaints.
- Coordinated and supervised kitchen operations to deliver delicious, quality food.
- Minimized schedule conflicts, organizing employee time sheets and leave schedules based on availability and service demand.
- Achieved high inspection scores by managing food handling and safety procedures.
- Ordered usage and demand-based supply from suppliers.
- Recommended improvements after analyzing service quality and customer feedback through Patient Survey project.
Barista
Chatime
Toronto, ON
10.2021 - 03.2022
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.
- Prepared and served coffee, espresso drinks, blended coffees, or teas.
- Took customer orders and conveyed to team members for preparation.
- Described menu items and suggested products to customers.
- Addressed and resolved customer issues to promote satisfaction.
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
Senior Business Development Specialist
GHN Express
Ho Chi Minh , Vietnam
04.2021 - 08.2021
- Networked with industry leaders to increase partnership opportunities and drive new revenues.
- Identified business needs and customized solutions to benefit customers.
- Exceeded sales quota to establish growth for company.
- Maintained client database to centralize information and provide access to team members.
- Maintained high close rate using persuasive communication style and extensive knowledge of company products and service offerings.
- Arranged conference calls and meetings between prospective clients and account executives.
- Recaptured loyalty and sales from dormant accounts with promotions and incentive programs.
Education
Diploma - Food And Nutrition Management
The Humber College - Technology Advanced Institute
Tobermory, ON06.2023
Bachelor of Arts - International Business
Jamk University
Finland07.2022
Certificate - Food Handler Certificate
Humber College
Toronto, ON11.2021
Bachelor of Arts - Logistics And Supply Chain Management
International University
Vietnam11.2020
Skills
- Leadership
- Regulations compliance
- Dietary counseling
- Schedule coordination
- Health code compliance
- Food safety oversight
- Customer service
- Waste reduction
- Problem-Solving
Timeline
Placement Supervisor
Sunnybrook Health Sciences Centre
04.2023 - 05.2023
Dietary Aide
Belmont House
04.2022 - Current
School Cafeteria Worker
Humber College
11.2021 - Current
Barista
Chatime
10.2021 - 03.2022
Senior Business Development Specialist
GHN Express
04.2021 - 08.2021
Diploma - Food And Nutrition Management
The Humber College - Technology Advanced Institute
Bachelor of Arts - International Business
Jamk University
Certificate - Food Handler Certificate
Humber College
Bachelor of Arts - Logistics And Supply Chain Management
International University
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