Quang Tung Nguyen
North York,ON
Summary
Customer-savvy team member accustomed to demanding work with little downtime. Dedicated team player with multitasking and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor - Baker
Greco Pizza
06.2023 - 05.2024
- Planed, organized, controlled and evaluated the operations of the store.
- Assisted in inventory management, helped in maintaining appropriate stock levels for essential ingredients and supplies.
- Determined type of services to be offered and implemented operational procedures.
- Participated in development and training, as well as performance management.
- Resolved customer complaints and ensured health and safety regulations are followed.
- Operated and maintained bakery equipment, including ovens and mixers.
- Prepared topping and made pizzas as well as salads and monitored products quality.
Baker - Store Front Associate
Tims Horton
06.2023 - 03.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Took and prepared in-store and drive through orders.
- Ensured customer satisfaction and maintain excellent hygiene of the store.
Baker
Uncle Tetsu
05.2022 - 12.2022
- Operated and maintained bakery equipment, including ovens and mixers.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints, ensured customers were well satisfied.
Education
Advanced Diploma - Human Resources Management
Seneca College of Applied Arts And Technology
North York, ON04-2022
Skills
- Multitasking abilities
- Well-organized
- Good communication and negotiation with customers
- POS system
- Great at team working
- Bilingual (English and Vietnamese)
Certification
- Ontario Food Handler.
- Smart Serve Ontario
- Ontario Human Rights Code
- Worker Health and Safety Awareness
- WHMIS
- Customer Service Standard
Timeline
Supervisor - Baker
Greco Pizza
06.2023 - 05.2024
Baker - Store Front Associate
Tims Horton
06.2023 - 03.2024
Baker
Uncle Tetsu
05.2022 - 12.2022
Advanced Diploma - Human Resources Management
Seneca College of Applied Arts And Technology
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