QUANG BACH PHAM
Calgary,AB
Summary
Experienced kitchen manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities 4 years of progressive leadership experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Manager
PHO 90
05.2019 - 01.2023
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Checked and tested foods to verify quality and temperature.
- Managed over more than 500 customers per day and increased sales by 20%
Education
Culinary Management
Humber College
205 Humber College Blvd06.2022
High School Diploma -
The Great Lake College of Toronto
323 Keele St 09.2020
Skills
- Waste Reduction
- Training
- Cook Foods
- Food Plating and Presentation
- Recipes and menu planning
- Kitchen staff coordination
- Safe food handling
- Performance improvement
- Food preparation and safety
Certification
+ Food Handle
+ CPR Certificate
Timeline
Kitchen Manager
PHO 90
05.2019 - 01.2023
Culinary Management
Humber College
High School Diploma -
The Great Lake College of Toronto
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