Quan Dang
Huntington Beach
Summary
Hardworking Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Sup Noodle Bar
03.2024 - Current
- Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Shift Lead
Sake 2 Me
04.2022 - 03.2024
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Shift Supervisor
7 Leaves Cafe
07.2020 - 03.2023
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Arts - Psychology
California State University of Long Beach
Long Beach05.2022
High School Diploma -
Fountain Valley High School
Fountain Valley, CA05.2019
Skills
- People-oriented, prioritizing exceptional guest service and client care
- Self motivated and quick learner, eager to adapt in new work environments
- Punctual and flexible schedule with well time management
- Able to work long hours with leadership attributes within and outside the workplace
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Limited Working
Timeline
Front of House Team Member
Sup Noodle Bar
03.2024 - Current
Shift Lead
Sake 2 Me
04.2022 - 03.2024
Shift Supervisor
7 Leaves Cafe
07.2020 - 03.2023
Bachelor of Arts - Psychology
California State University of Long Beach
High School Diploma -
Fountain Valley High School
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