QUADIRA DHANRAJ
Etobicoke
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and caring combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.
Overview
2
2
years of professional experience
Work History
Store Manager
Shishas Ltd
09.2023 - 04.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Volunteer
Religious Institution (SDMS Temple)
04.2022 - 02.2023
- Assisted with special events or programs
- Maintained clean, neat and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun and smooth-running events by helping with organization and planning
Education
High School Diploma -
Iere High School
Trinidad And Tobago 07.2023
Skills
- Verbal and Written Communication
- Child Development
- Student Motivation
- Special Education
- Customer service
- Problem-solving
- Teamwork and collaboration
- Positive attitude
- Customer relations
- Customer service management
- Leadership qualities
- Store opening and closing
- Inventory control
- Recordkeeping
Accomplishments
- Member of Interact Club
- Member of Cricket Team
Languages
Spanish
Limited Working
English
Full Professional
Hobbies and Interests
- Cricket
- Reading
- Journaling
- Cooking
- Gardening
Timeline
Store Manager
Shishas Ltd
09.2023 - 04.2024
Volunteer
Religious Institution (SDMS Temple)
04.2022 - 02.2023
High School Diploma -
Iere High School
Similar Profiles
Aliyah JosephAliyah Joseph
Babysitter at The Clovis'sBabysitter at The Clovis's
Monika SangwanMonika Sangwan
PSW at Home Instead Senior Care HomePSW at Home Instead Senior Care Home
Ruchit PatelRuchit Patel
Pharmacy Assistant at Shoppers drug martPharmacy Assistant at Shoppers drug mart