Qiuwan Chen
Hayward
Summary
Dynamic sales associate with strong customer service skills and multi-tasking abilities. Proven track record in enhancing patient satisfaction and developing effective sales strategies.
Overview
20
20
years of professional experience
Work History
Sales Associate
Golden vision optometry
Milpitas
04.2011 - Current
- Provided exceptional customer service to enhance patient satisfaction and loyalty.
- Assisted customers in selecting eyewear and understanding product features.
- Educated patients on proper care and maintenance of contact lenses and eyewear.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume.
Purchaser
Dingtian international trading company
Dongguan
01.2009 - 01.2011
- Purchased the highest quality products for the lowest possible price.
- Verified receipt of items by comparing items ordered to items received.
- Conducted regular price comparisons between vendors in order to secure best deals.
- Followed up on all open purchase orders with suppliers to ensure timely delivery of items.
- Maintained relationships with existing suppliers to ensure timely delivery of products and services.
- Prepared purchase orders according to specified requirements.
Wearhouse supervisor
Fly foot shoes factory
Dongguang
05.2006 - 01.2009
- Coordinated shipping and receiving activities for timely order fulfillment.
- Supervised daily warehouse operations to ensure efficient workflow.g
- Trained new employees on safety protocols and operational procedures.
- Managed inventory levels to maintain stock accuracy and availability.
Education
Some College (No Degree) - English-as-a-Second-Language Education
Ohlone College
Fremont, CA05-2014
Bachelor of Science - Business Economics
Dongguan University of Technology
Dongguan, China06-2009
Skills
- Multi-tasking strength
- Customer service
- Sales strategy
- Teamwork and collaboration
- Reliable and punctual
Languages
English
Professional
Chinese (Cantonese)
Professional
Chinese (Mandarin)
Professional
Timeline
Sales Associate
Golden vision optometry
04.2011 - Current
Purchaser
Dingtian international trading company
01.2009 - 01.2011
Wearhouse supervisor
Fly foot shoes factory
05.2006 - 01.2009
Some College (No Degree) - English-as-a-Second-Language Education
Ohlone College
Bachelor of Science - Business Economics
Dongguan University of Technology