Qiqi Zhao
Edmonton,AB
Summary
Motivated second-year Marketing student with experience in market research and customer service. Skilled in providing excellent customer service and handling cash transactions in busy work environments, with the ability to analyze user preferences and develop effective sales strategies. Experienced in sushi preparation and phone handling, ensuring customer inquiries are addressed promptly and professionally.
Overview
3
3
years of professional experience
Work History
Business Development Intern
China Telecom (Canada) Corporation
Campus Based, Alberta
05.2024 - 02.2025
- Increasing brand awareness through networking online and offline with clients.
- Conducted market research to analyze user preferences, needs, and market distribution.
- Created, filmed, and posted brand marketing advertisements on social media, achieving 10k plus views.
- Searched for potential clients and built relationships through effective communication and marketing strategies, leading to successful sales conversions.
Sushi Maker/Cashier
Dragon Roll Sushi Market
Victoria , British Columbia
10.2022 - 08.2023
- Prepared various types of sushi, ensuring the freshness of ingredients, and maintaining high food quality standards.
- Handled daily cashier work, ensuring accuracy in the cash register system and managing cash and credit card transactions.
- Provided customer service to in-store sushi customers, attentively and patiently explaining the different types of sushi available.
Customer Service Representative
Chicken on the run
Victoria, British Columbia
07.2022 - 09.2022
- Ensured customers received service through direct salesmanship, prompt, and courteous service.
- Order information was accurately recorded based on customer needs and requirements to ensure accuracy and increase customer satisfaction.
- Coordinated communication with kitchen and delivery teams to ensure smooth order, reduction in customer wait time.
Education
Bachelor of Commerce - Major in Marketing
University of Alberta
Edmonton, AB04-2027
Skills
- Customer Service
- Communication
- Teamwork
- Time management
- Cash handling
- English/ Cantonese/ Mandarin
- Microsoft Excel
- Sales
Accomplishments
- University of Alberta International Admission Scholarship
Affiliations
BSA Club - Case competition
- Collaborated with team members on business competition projects
- Provided personal views in the final presentation and work with team to present the project results and solution within 15 minutes.
Timeline
Business Development Intern
China Telecom (Canada) Corporation
05.2024 - 02.2025
Sushi Maker/Cashier
Dragon Roll Sushi Market
10.2022 - 08.2023
Customer Service Representative
Chicken on the run
07.2022 - 09.2022
Bachelor of Commerce - Major in Marketing
University of Alberta
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