QIN WANG
Mississauga,ON
Summary
Expert in using cross-platform (Win/Mac/Linux) and Word, Excel, PowerPoint, Photoshop, and Adobe Premiere Pro(Video Editing) proficiency. Outstanding customer service skills exemplified by resolving day-to-day issues as a sales representative. Adaptability to changing environment and desire to perform result in optimum sales performance. Ability to maintain high energy levels on the sales floor and enjoys working closely with others. Excellent taste in fashion, with interpersonal, communication, and relationship-building skills. Fluent both in English and Chinese (Mandarin). Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Dixie Reno
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Cashier
Kung Fu Tea
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Assistant
Evergreen Building Materials Ltd.
05.2023 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Front Desk Receptionist
Lidy Beauty Inc.
08.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sales Representativeparttime
Crius Financial Services(Ontario)Corp.
10.2021 - 05.2023
- Got LLQP(Life License Qualification Program) in December of 2020
- Displayed consistent, positive attitude towards customers, peers, and other personnel, even during high-stress situations
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Customer Service Virtual Officer
Legends Media Inc.
02.2022 - 06.2022
- Upload client contracts and information into folders, following up on each project, coordinating with each department
- Communicating courteously with customers by telephone, email, letter and zoom meetings
- Help other department to post advertisement or publish article and web design
- Using my communication skills to provide help and advice to customers using products or services of Legends Media Inc.
Sales Representative
Master Choice Kitchen and Bath
06.2021 - 11.2021
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Implemented brand marketing and sales campaigns
- Maintained showroom samples and catalog libraries for customer viewing
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Front Desk Receptionist
Dr. Bofeng Tang Dental Office
10.2020 - 07.2021
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Used internal software to process appointments for patients
- Confirmed relevant patients' information and payment methods to prevent fraud
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Sales Associate
Vee Beauty Spa
02.2021 - 05.2021
- Retained excellent client satisfaction ratings through outstanding service delivery
- Assisted customers by answering questions and fulfilling requests
- Increased sales by offering advice on purchases and promoting additional products
- Logged reports, expenses, receipts, and sales documents into a digital database.
Sales Associate
RiYaoBenPu Beauty
07.2017 - 01.2019
- Engaged with customers to effectively build rapport and lasting relationships
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Issued receipts and processed refunds, credits, or exchanges
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Communication, Culture, Information And Technology
University of Toronto
Mississauga, ON06.2021
Associate of Science - Digital Communication
Sheridan College
Oakville, ON06.2021
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
Languages
English
Professional Working
Timeline
Administrative Assistant
Dixie Reno
02.2024 - Current
Cashier
Kung Fu Tea
05.2023 - 08.2023
Sales Assistant
Evergreen Building Materials Ltd.
05.2023 - 08.2023
Front Desk Receptionist
Lidy Beauty Inc.
08.2022 - 08.2023
Customer Service Virtual Officer
Legends Media Inc.
02.2022 - 06.2022
Sales Representativeparttime
Crius Financial Services(Ontario)Corp.
10.2021 - 05.2023
Sales Representative
Master Choice Kitchen and Bath
06.2021 - 11.2021
Sales Associate
Vee Beauty Spa
02.2021 - 05.2021
Front Desk Receptionist
Dr. Bofeng Tang Dental Office
10.2020 - 07.2021
Sales Associate
RiYaoBenPu Beauty
07.2017 - 01.2019
Bachelor of Science - Communication, Culture, Information And Technology
University of Toronto
Associate of Science - Digital Communication
Sheridan College
Similar Profiles
Jonathan DoughertyJonathan Dougherty
Janitor/Maintenance Worker at El Reno Cinema 8-El Reno, OKJanitor/Maintenance Worker at El Reno Cinema 8-El Reno, OK
Robert CurfmanRobert Curfman
Teacher/ Department Head at Coral Academy Of Science Reno- High SchoolTeacher/ Department Head at Coral Academy Of Science Reno- High School
Darnell FelipeDarnell Felipe
Territory Sales Manager at Reno ForkliftTerritory Sales Manager at Reno Forklift
Shehroze HussainShehroze Hussain
Crew Team Member at Churchill Meadows Community CentreCrew Team Member at Churchill Meadows Community Centre
Harir LateefHarir Lateef
Project Coordinator at RegensisProject Coordinator at Regensis