Developed and refined the procurement process within the company to be an efficiency based system with over 1000+ items in inventory
Maintained inventory of parts and supplies for heavy civil, biological, demolition and fleet needs to satisfy a fast and ever changing project landscape for the company
Fast paced problem solving with quick turn around times to prevent project delays
Negotiated pricing with vendors to maintain set budgets and goals
Coordinated and managed with the company mechanic team to maintain the active construction fleet containing a vast array of machines and vehicles
Conducted project site visits to deliver and document inventory and fleet conditions
Project Coordinator
Amico Mobility Solutions
Richmond Hill, Ontario
11.2022 - 11.2023
Managed, budgeted, scheduled and coordinated patient lift projects across various hospitals and healthcare facilities in the United States and Canada
Closed out 23 projects and managing a total of 44+ projects with a total value of $10,000,000 USD
Engaged in coordination related to change orders with cost values of up to $200,000 USD
Utilized Autodesk, BIM360, structural, architectural and mechanical drawings to understand and
coordinate submittal package development and onsite conditions with General Contractors and
installation teams
Used Microsoft Excel, Outlook and Construction Management Websites to communicate, generate
reports and exchange critical construction documentation
Conducted site visits and meetings with General Contractors and Facility Management pre and post
project completion
Roofer
Empire Roofing
Mississauga, Ontario
11.2021 - 08.2022
· Engaged in team related work and coordination to complete time constrained tasks
· Utilized problem solving, time management and effective communication while working in a high stress environment under strenuous work hours
Mover and Customer Service Representative
Jia Jia Moving
Markham , Ontario
10.2020 - 06.2021
Developed a more extensive english speaking customer clientele through extensive and effective communication skills
Carried out de-escalation scenarios for various cases with a client-first mentality
Assisted within the office environment to develop a positive client experience by understanding, translating and responding to clients enquires in a quick and professional manner
Coordinated and managed colleagues in an organized manner within stressful circumstances to complete strenuous tasks
Maintained a professional yet friendly work environment between colleagues
Tire Delivery and Warehouse Management Lead
Optimum Tire Storage
Markham , Ontario
10.2020 - 06.2021
Operated within a leadership role within the warehouse environment managing various teams and individuals to maintain an ideal workflow
Maintained a safe and inclusive work environment with a prioritization of health and wellness for fellow colleagues
Assisted in inventory management through an extensive database and labeling system to manage the circulation of 400+ sets of wheels daily
Delivered excellent customer service and professionalism while conducting deliveries to local car dealerships providing answers to questions that arise from customers
Lead Cast Member
Cineplex
Mississauga, Ontario
11.2018 - 10.2020
Provided service excellence through a leadership role within various departments ranging from food sales to cleaning
Demonstrated ideal time management skills when working in a high-stress environment providing excellent customer service
Trained new staff, assessed initial performance, and provided continuous guidance and motivation to elevate interpersonal skills and various skills ideal in a high-stress environment
Maintained a clean and safe work environment to ensure ideal health and safety standards are met
Customer Service Manager and Sales
Ultimate Airsoft
North York, Ontario
09.2017 - 11.2018
Operated and managed a store front and sporting facility
Provided excellent customer service and extensive knowledge of the products sold within the store front
De-escalated various scenarios accustomed to the nature of the sport while maintains a calm and professional manner
Maintained a safe environment for fellow colleagues and customers within the store front and participants within the facility
Education
Medical Terminology
St. Johns Ambulance
Virtual Learning
10-2022
Bachelor of Science - Biology
York University
Toronto, ON
06-2022
Skills
Partially Bilingual: Fluent in English, Intermediate in Cantonese, and currently learning Mandarin
Exceptional traits of communication in both a written and verbal application while maintaining various degrees of active listening and understanding
Extensive problem solving experience in fast paced enviornments
Demonstrates gracious professionalism and excellent leadership skills both in and out of the workplace environment
Recognized as an ideal team player through various interactions between colleagues and individuals through practices of inclusiveness, empathy and respect that creates compelling work relationships and environments