Qianyuan Chen

Toronto

Summary

Sales/Marketing

Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.

Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.

Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in [Desired Position] role. Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in sales role.

Overview

years of professional experience

Work History

Sales Representative

Info car inc

10.2022 - 06.2024

Managed a portfolio of existing customers and developed strategies to increase customer loyalty and repeat business.
Prospected for new customers through cold calling, networking, and social media marketing.
Conducted product demonstrations and presentations to potential customers to showcase the features and benefits of Info car's products.
Negotiated sales contracts and deals to ensure maximum profitability for the company.
Worked closely with the after-sales team to ensure smooth delivery and installation of products, contributing significantly to the company's bottom line.

Sales Intern

NIO INC

03.2022 - 09.2022

Conducted in-depth market research to understand customer preferences and industry trends in the electric vehicle market.
Assisted in developing and implementing sales strategies to increase brand awareness and drive sales.
Provided exceptional customer service by addressing customer inquiries and concerns promptly and professionally.
Participated in product training sessions to gain in-depth knowledge of NIO's vehicle features and technologies.
Collaborated with the marketing team to organize promotional events and test drive activities.

Education

Honours Bachelor of Arts - Media Studies Stream, Major Program in Environmental Studies, Major Program in Media, Journalism and Digital Cultures

University of Toronto

Toronto, ON

06.2024

Skills

Driver's License: Possess a valid General Motors (GM) driver's license
Musical Proficiency: Achieved a Grade 10 level in piano and a Grade 6 level in violin, showcasing discipline, dedication, and artistic expression
Sports Enthusiast: Actively engaged in sports activities such as golf, demonstrating physical fitness, competitiveness, and a passion for outdoor activities These skills can be transferred to a sales environment, such as building relationships through golf outings or networking at sporting events
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills

Relationship building
Product and service knowledge
Sales presentations
Customer retention
Client service
Complex Problem-solving
Lead prospecting

Evaluation

Sales Aptitude: Confident in my ability to be a successful sales professional. With experience in automotive sales at NIO INC and Info car inc, as well as running small businesses during college, I have developed strong sales skills and a deep understanding of customer needs. I am able to quickly build rapport with customers and understand their requirements, enabling me to provide personalized solutions and close deals effectively.
Interpersonal Skills: Extroverted individual with strong empathy and the ability to connect with people from different backgrounds. I can easily integrate into new groups and build relationships quickly. This skill is essential in sales, as it allows me to establish trust with customers and understand their pain points. I am also a good listener and can effectively address customer concerns and objections.
Work Ethic: Highly motivated and committed to achieving results. With a strong sense of responsibility and excellent time management skills, I am able to prioritize tasks and meet deadlines. I am dedicated to providing exceptional customer service and will go the extra mile to ensure customer satisfaction.

Languages

English

Full Professional

Chinese (Mandarin)

Native or Bilingual

Timeline