Qianyu Hu
Markham,ON
Summary
Dynamic and results-oriented professional with a proven track record at Uncle Qiang BBQ, where I elevated service quality and efficiency. Skilled in Salesforce implementation and adept at fostering strong communication, I excel in motivating teams and enhancing customer satisfaction. Expert in luxury brand awareness, my approach significantly boosts sales and customer engagement.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Uncle Qiang BBQ
10.2023 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Clothing Retail Clerk
Y’s Shop
01.2017 - 08.2018
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and join reward programs.
- Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
Education
Business Administration
Red River College of Applied Arts, Science And Technology
Winnipeg, MB04.2022
Skills
- Product and Service Sales
- Confident Salesmanship
- Sales team motivation
- Luxury Brand Awareness
- Sales presentation mastery
- Luxury market understanding
- Effective sales strategies
- Salesforce Implementation
Strong communication skills
Mandrian Speaker
Languages
Chinese (Mandarin)
Native or Bilingual
English
Advanced (C1)
Timeline
Restaurant Manager
Uncle Qiang BBQ
10.2023 - 07.2024
Clothing Retail Clerk
Y’s Shop
01.2017 - 08.2018
Business Administration
Red River College of Applied Arts, Science And Technology
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