Qian Yu
Candiac,QC
Summary
Knowledgeable Chinese Simplified Freelance Writer with strong foundation in editing and content management. Successfully led editorial projects and ensured high standards of quality and accuracy. Demonstrated expertise in proofreading and team collaboration.
Overview
9
9
years of professional experience
Work History
Editor, Studio Quality Control
SSENSE
01.2023 - Current
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
- Execute sampling of SKUs at each quality gate and track performance at both team andindividual level
- Set up the quality metrics and team targets in line with departmental and Studio quality standards
- Review team pre-upload and post-upload performance and manage the quality metricsdashboard
- Ensure that we maintain localized tone, approaches, and stylistic standards into guidelines andglossaries for the Chinese e-commerce channels
- Uphold strict standards of quality control and reinforce our tone of voice through editing, workshops and guidelines to improve the quality output of the team and meet targets
E-commerce Training and Quality Assurance Speciali
SSENSE
09.2021 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Chinese Translator
SSENSE
06.2019 - 08.2021
- Translate and revision includes all product descriptions, designer descriptions, category descriptions, push notifications, and newsletters
- Support ad-hoc learning, training, and development
Customer Service Representativ
FIDO Montreal
09.2017 - 06.2019
- Connect and build rapport with a variety of customers and their changing needs. Comfortable working in a highly structured, sales driven environment
- Actively listen to customers, analyze their needs and offer customized solutions. Talented and motivated and have the drive to succeed
- Meet/Exceed established sales targets
- Take appropriate action to efficiently resolve issues
- Using effective relationship building skills and probing abilities to successfully close a sale
- Creating a need by educating customers on product and services and maximizing the sales potential
Customer Service Coordinator
Keller Williams Prestige Properties-The Lorraine Leonard Team
04.2016 - 12.2016
- Customer Service - obtain and solve clients' request and feedback; search listings and be buying advisor to clients, schedule a showing or consultant appointment for them.
- Social media - draft and post listings, team activities and real estate related news on Facebook, lnstagram. Twitter, Wechat.
- Marketing - draft the description of listings and input advertisements on marketing website (MLS, Kijiji, PadMapper, Craigslist, ALouer.com, DuProprio, and Mengchenghui) and update ads as needed.
- General duty - paperwork uploading, ordering, and filing Brokerage Contacts and documents.
Education
Business Law in Global Context
L’Université De Montréal
Montreal, QC07-2013
Skills
- Editing and proofreading
- Critical thinking
- Attention to detail
- E-learning Course: Articulate 360 editing
- MS Office
- Translation Tool: Smartling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Editor, Studio Quality Control
SSENSE
01.2023 - Current
E-commerce Training and Quality Assurance Speciali
SSENSE
09.2021 - 12.2023
Chinese Translator
SSENSE
06.2019 - 08.2021
Customer Service Representativ
FIDO Montreal
09.2017 - 06.2019
Customer Service Coordinator
Keller Williams Prestige Properties-The Lorraine Leonard Team
04.2016 - 12.2016
Business Law in Global Context
L’Université De Montréal
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