Qian Dong
Richmond,BC
Summary
- Extensive experience in building and maintaining long-term relationships with high-net-worth clients, delivering personalized services that meet their unique needs.
- Fluent in English, Chinese, and Korean, with the ability to effectively communicate and negotiate with clients from diverse cultural backgrounds.
- Proven track record of sales success, with experience in identifying opportunities and closing deals. Skilled in developing new markets and ensuring high customer retention.
- Able to work effectively as part of a team, offering support and ensuring seamless service delivery.
- Highly organized with the ability to handle multiple tasks and challenges efficiently in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Marketing Director
Germinate English Butler Service Company
Kunming, China
04.2018 - 09.2019
- Lead market development and client relationship management, providing a wide range of bespoke services including family asset management, luxury travel, and home services for high-net-worth individuals.
- Developed new client acquisition strategies and maintained strong relationships with existing clients, ensuring their ongoing satisfaction and loyalty.
- Assisted clients in addressing both financial and non-financial needs, responding quickly to inquiries, and providing personalized solutions.
- Worked closely with the operations team to enhance service delivery and client satisfaction, contributing to long-term business growth.
Sales Manager
Red Shoes International Travel Customization Company
Kunming, China
01.2017 - 04.2018
- Managed relationships with high-net-worth clients, offering customized global luxury travel experiences tailored to their preferences.
- Provided personalized consultation to clients, addressing their needs and expectations, and delivering seamless travel planning services.
- Collaborated with vendors and partners to ensure the best quality of service, creating unforgettable travel experiences for clients.
- Successfully expanded the client base through referrals and delivered exceptional post-sales service to increase repeat business.
Owner
Global Bubble Tea
Winnipeg, Canada
05.2012 - 08.2014
- Managed daily operations of the business, including financial management, inventory control, and staff training.
- Developed and implemented marketing strategies to increase local customer traffic and brand recognition.
- Built and maintained strong customer relationships, fostering loyalty and repeat business through excellent service and personalized engagement.
Education
Bachelor of Arts - Economics
University of Manitoba
Winnipeg, MB12-2012
Skills
- Client Relationship Management
- Multilingual communication
- Sales and Market Development
- Team support and collaboration
- Problem solving and multitasking
Languages
English
Full Professional
Mandarin
Native/ Bilingual
Korean
Full Professional
Affiliations
- Luxury travel and cultural exploration
- Networking and relationship-building
- Language learning and cross-cultural communication
Timeline
Marketing Director
Germinate English Butler Service Company
04.2018 - 09.2019
Sales Manager
Red Shoes International Travel Customization Company
01.2017 - 04.2018
Owner
Global Bubble Tea
05.2012 - 08.2014
Bachelor of Arts - Economics
University of Manitoba
Similar Profiles
Wade PhillipsWade Phillips
Building Substitute Teacher at Butler County Educational Service CenterBuilding Substitute Teacher at Butler County Educational Service Center
DAVID BEANDAVID BEAN
Mechanic Shop Foreman at BUTLER AUTO SERVICEMechanic Shop Foreman at BUTLER AUTO SERVICE
Marlene RorkMarlene Rork
Early Intervention Service Coordinator at Butler County Educational Service CenterEarly Intervention Service Coordinator at Butler County Educational Service Center