Summary
Overview
Work History
Education
Skills
Timeline
Generic

Qays Alhajyousef

Burlington,Canada

Summary

Highly motivated dual-degree student pursuing a Bachelor of Business Administration and a Bachelor of Science in Computer Science at Wilfrid Laurier University, expected to graduate in April 2029. With a strong foundation in customer service, inventory management, and teamwork, I have gained experience in retail, food service, and logistics through various roles. My key strengths include problem-solving, connecting with customers, and managing tasks efficiently under pressure. Proficient in Python, Excel, and general computer skills, I bring a blend of technical and interpersonal expertise to any role. Looking to leverage my organizational skills, adaptability, and passion for customer satisfaction in a dynamic work environment.

Overview

3
3
years of professional experience

Work History

Produce Department Clerk

Fortinos
10.2023 - Current
  • Greeted and assisted customers in a friendly and helpful manner, answering questions and providing product recommendations.
  • Make sure inventory on produce in the back and front are in line with the system and write down orders
  • Handled sensitive information with discretion, maintaining confidentiality at all times as required by company policy or legal regulations.
  • Trained incoming employees on how things ran in the store and getting them settled

Customer Service Representative - Meat Department

Farm Boys
07.2022 - 06.2023
  • In charge of inventory checks at the end of each night
  • Assisting customers with concerns or inquiries they may have
  • Giving tasks for the crew on duty to complete to satisfy company standards
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Loader

Lowes
02.2022 - 08.2022
  • Loaded merchandise, building materials, and equipment from trucks and onto store shelves
  • Assisted customers with loading their purchases into their vehicles and gave guidance if they needed help with their purchases

Kitchen Crew/Customer Service

McDonald's
06.2021 - 05.2022
  • Provided friendly and efficient customer service at the counter and whenever needed

Education

BBA - Business Administration

Wilfrid Laurier University
Waterloo, ON
04.2029

Bachelor of Science - Computer Science

Wilfrid Laurier University
Waterloo, ON
04.2029

High School Diploma -

Burlington Central High School
06.2024

Skills

  • Connecting with people and customers
  • Offering friendly service
  • Organization and Time Management
  • Punctual
  • Programming Language: Python
  • Excel
  • Computer Skills
  • Calm Under Pressure
  • Flexible and Adaptable
  • Verbal Communication

Timeline

Produce Department Clerk

Fortinos
10.2023 - Current

Customer Service Representative - Meat Department

Farm Boys
07.2022 - 06.2023

Loader

Lowes
02.2022 - 08.2022

Kitchen Crew/Customer Service

McDonald's
06.2021 - 05.2022

High School Diploma -

Burlington Central High School

BBA - Business Administration

Wilfrid Laurier University

Bachelor of Science - Computer Science

Wilfrid Laurier University
Qays Alhajyousef