Qamar Zareen Siddiqi
Ottawa
Summary
Highly dedicated and detail-oriented professional with over 15 years of experience in customer service, administrative support, and cash handling. Adept at managing high-pressure environments, engaging with diverse clientele, and ensuring operational excellence. Proficient in English and Urdu, with exceptional communication and multitasking abilities. Seeking to bring organizational skills and a customer-focused mindset to OC Transpo to contribute to efficient transit operations.
Overview
20
20
years of professional experience
Work History
Customer Sales Representative
Real Canadian Superstore
Ottawa
01.2013 - Current
- Delivered exceptional customer service by assisting clients in product selection and addressing inquiries promptly
- Achieved recognition as Top President's Choice Sales Award winner (2014-2016) and Top 10 Units per Transaction (2016)
- Accurately handled cash operations during peak hours, ensuring timely and error-free transactions
- Maintained a welcoming store environment and built strong rapport with a diverse customer base
Customer Sales Representative
Home Outfitters
Ottawa
01.2013 - Current
- Assisted customers with product recommendations and facilitated over 150 credit card applications
- Consistently met and exceeded sales targets through effective communication and customer engagement
- Managed cash register operations and reconciliations, ensuring financial accuracy
Administrative Volunteer
Multicultural Association of Orleans
Orleans
01.2014 - 01.2016
- Produced professional reports, meeting minutes, and promotional materials for community events
- Assisted treasury functions by handling deposits and withdrawals of cheques
- Organized and coordinated annual senior group events, promoting community involvement
Cashier
Zellers
Ottawa
01.2005 - 01.2012
- Delivered personalized customer service by assisting with purchases and recommendations
- Managed financial transactions and reconciliations with precision and efficiency
Administrative Support
Cumberland Lodge
Ottawa
01.2005 - 01.2008
- Ensured compliance with privacy regulations by accurately maintaining patient records and documentation
- Prepared charts and files for next-day appointments, improving clinic workflow
- Provided administrative support and maintained high cleanliness standards for equipment
Education
Ontario Secondary School Diploma -
Gloucester High School
Ottawa, ON01.1989
Skills
- Customer Relationship Management
- Cash Handling and Reconciliation
- Administrative and Organizational Skills
- Time Management and Multitasking
- Bilingual Proficiency: English and Urdu
- Problem-Solving and Critical Thinking
- High-Level Communication Skills
References
Available upon request.
Volunteer Experience
Administrative Volunteer, Multicultural Association of Orleans, Orleans, ON, 01/01/14, 01/01/16, Produced professional reports, meeting minutes, and promotional materials for community events., Assisted treasury functions by handling deposits and withdrawals of cheques., Organized and coordinated annual senior group events, promoting community involvement.
Timeline
Administrative Volunteer
Multicultural Association of Orleans
01.2014 - 01.2016
Customer Sales Representative
Real Canadian Superstore
01.2013 - Current
Customer Sales Representative
Home Outfitters
01.2013 - Current
Cashier
Zellers
01.2005 - 01.2012
Administrative Support
Cumberland Lodge
01.2005 - 01.2008
Ontario Secondary School Diploma -
Gloucester High School