Qamar Alsaad
Mississauga,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Administration
Infinite Mortgage Solutions
Oakville, ON
10.2020 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
Education
License Certificate - Mortgage Agent
REMIC
2175 Sheppard Ave E Suite 307, North York, ON M2J 03-2022
High School Diploma -
Iona Secondary School
Mississauga, ON06-2021
High School Diploma -
Toronto Metropolitan University
350 Victoria St, Toronto, ON M5B 2K3Skills
- Mortgage Underwriting
- Credit check knowledge
- Document Review
- Negotiation Tactics
- Relationship selling
- Loan Underwriting
- Business Development
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Timeline
Administration
Infinite Mortgage Solutions
10.2020 - 09.2023
License Certificate - Mortgage Agent
REMIC
High School Diploma -
Iona Secondary School
High School Diploma -
Toronto Metropolitan University
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