ABDUL QAHID KOHI
Burnaby
Summary
Highly motivated and adaptable professional with a diverse skill set and a proven track record of 15+ years in customer service, team collaboration, and problem-solving. Experienced in technician work, computers, fire safety, and leadership roles. I would deliver exceptional service and contribute to the success of the team and organization. Looking to leverage my expertise and work ethic in a growth-oriented position.
Overview
14
14
years of professional experience
Work History
Tech Support Customer Care
Shaw/Freedom Mobile
01.2018 - Current
- Educated customers on Mobile, Home internet, and TV services
- Work on computer with different software as a tech support and technician
- Sales, billing, troubleshooting, porting, and general issues
Fire Safety Advisor
Canadian Coastal Health Fire Safety
01.2024 - 01.2025
- Reduced the risk of fires by identifying potential hazards
- Educating customers on fire safety equipment and procedures
Head Coach and Personal Trainer
FAFC
01.2014 - Current
- Lead and train a group of 40 soccer players ranging from 11 – 18 years old
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
Sales Advisor
FGL Sports, Sportchek
09.2016 - Current
- Maintain the department, pick up phone calls, and pack online orders
- Shift leader
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Accountant and office assistant
Hall & Company
02.2017 - 09.2017
- Filing corporate and personal folders
- Prepare correspondence, reports, statements and other material, operate office equipment
Sandwich Artist
Subway
01.2011 - 01.2016
- Serve over 150 customers per day, working in a fast-paced environment
- Process payments of cash and credit card ensuring the till is balanced at the end of the shift
Education
Diploma - Accounting & Payroll
Langara College of Business
Vancouver, BC08-2014
High School Diploma -
Byrne Creek Secondary School
Burnaby, BCCertificate - General Business
Douglas College
New Westminster, BC01-2015
Certificate - Banking And Finance
Langley Continuing Education
Langley, BC04-2016
Skills
- Customer service
- Technical support
- Sales techniques
- Billing management
- Team leadership
- Inventory management
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Hindi
Professional Working
Timeline
Fire Safety Advisor
Canadian Coastal Health Fire Safety
01.2024 - 01.2025
Tech Support Customer Care
Shaw/Freedom Mobile
01.2018 - Current
Accountant and office assistant
Hall & Company
02.2017 - 09.2017
Sales Advisor
FGL Sports, Sportchek
09.2016 - Current
Head Coach and Personal Trainer
FAFC
01.2014 - Current
Sandwich Artist
Subway
01.2011 - 01.2016
Diploma - Accounting & Payroll
Langara College of Business
High School Diploma -
Byrne Creek Secondary School
Certificate - General Business
Douglas College
Certificate - Banking And Finance
Langley Continuing Education
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