Qadan Jama
Edmonton,AB
Summary
Empathic and dedicated Developmental Service Worker (DSW) with two years of experience working with clients with special needs, including children and adults. Certified in phlebotomy and adept at multitasking, problem-solving, and communication. Committed to providing compassionate, competent care to clients with diverse needs, with a proven record in maintaining accurate records and ensuring client safety. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Worker
Carecor Health Services
01.2021 - 06.2023
- Transported and accompanied clients to therapy and medical appointments
- Analyzed client performance to recommend specific care plan goals
- Maintained client condition, progress, and care records
- Managed home tasks including meal preparation, grocery shopping, and cleaning
- Administered medication and provided daily assistance with personal care tasks
- Engaged clients in activities to enhance mental health and alertness.
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
Coordinator
Dover Court Recreation Center
03.2019 - 03.2020
- Interviewed and assessed children with mental health challenges
- Provided educational and recreational activities and ensured participant safety and development
- Organized camp schedules and facilitated group lessons and activities
- Maintained accurate records, including incident reports and progress updates
- Developed goal plans and made community referrals for families
- Assisted seniors with financial and special needs services.
Acquired Brain Injury (ABI) Rehabilitation Support Worker
Catholic Social Services
01.2016 - 02.2019
- Provided individual and group support within a group home for adults with acquired brain injuries
- Assisted with personal care, daily living activities, and rehabilitation planning
- Prepared reports and case histories, including progress notes and incident reports
- Collaborated with social services and healthcare providers.
Refugee Counselor Worker
Somali Centre for Family Services
01.2012 - 01.2015
- Conducted needs assessments and provided information and referrals to social services
- Assisted clients with housing, childcare, healthcare, and education registration
- Facilitated stress reduction workshops and cultural education for refugees
- Supported citizenship test preparation and job search activities.
Youth Coordinator
Britannia Woods Community Centre
05.2013 - 05.2014
- Organized community youth programs and managed grant proposals and donor communications
- Provided academic assistance to children and participated in leadership programs.
Education
High School Diploma -
DSW Program and Medical administration LAW90 -
Algonquin College
04.2022
Social Service Worker Diploma -
Algonquin College
04.2016
Skills
- Effective Listening
- Excellent Multitasking
- Strong Task Completion and Timeliness
- Proficient Computer Skills
- Problem Solving
- Safety Assurance and Monitoring
- Patient Care
- Phlebotomy Functions
- Patient Data Management Systems
- Information Gathering
- Self-Motivation
- Critical Thinking
- Attention to Detail
- Excellent Communication
- Organization and Time Management
- Flexibility and Adaptability
Certification
- WHMIS 2015
- First Aid + CPR
- Crisis Intervention
- My Five
- BLS
References
Available upon request
Languages
English
Full Professional
Timeline
Care Worker
Carecor Health Services
01.2021 - 06.2023
Coordinator
Dover Court Recreation Center
03.2019 - 03.2020
Acquired Brain Injury (ABI) Rehabilitation Support Worker
Catholic Social Services
01.2016 - 02.2019
Youth Coordinator
Britannia Woods Community Centre
05.2013 - 05.2014
Refugee Counselor Worker
Somali Centre for Family Services
01.2012 - 01.2015
High School Diploma -
DSW Program and Medical administration LAW90 -
Algonquin College
Social Service Worker Diploma -
Algonquin College
- WHMIS 2015
- First Aid + CPR
- Crisis Intervention
- My Five
- BLS
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