Brennen Nicholls
Grande Prairie,AB
Summary
Detail-oriented professional with a strong work ethic, honed at Dairy Queen Grill & Chill. Proven expertise in customer service and inventory management, ensuring order accuracy and compliance with health standards. Recognized for enhancing team efficiency and changing and teaching strategies to encourage enhanced efficiency within multiple positions to best contribute to a faster workflow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Dairy Queen Grill & Chill
04.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Received and verified stock using forms, ensured all items were accounted for, and tracked movement to the loading area
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Safely handled and transported CO₂ canisters, including secure installation and replacement of empty units.
- Learned duties for various positions and provided backup at key times.
- Worked flexible hours across night, weekend, and holiday shifts.
Skills
- Customer service
- Strong work ethic
- Strong listening
- Sanitation and hygiene
- Product restocking
- Product knowledge
- Critical thinking for problem-solving
- Meticulous attention to detail
- Inventory management
- Order accuracy
Accomplishments
- Achieved brown belt with the shintani wado kai dojo, and began taking on instructor duties
Certification
- CAEC certification for high school equivalency
- H2S Alive training course through Tritech
- Obtained Bronze medallion and Bronze cross training
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Dairy Queen Grill & Chill
04.2019 - Current
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