PWINT PYAE SONE
Vancouver,Canada
Summary
Detail-oriented professional with 4+ years of experience in retail operations and cash-office management, and nearly 2 years in accounts payable and procurement coordination. Skilled in invoice processing, vendor reconciliation, and supply management using Coupa, with proficiency in UKG, Excel, and QuickBooks. Recognized as a three-time Employee of the Month for teamwork, accuracy, and cross-department collaboration, with a strong interest in expanding into accounting roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager, Cashier and Customer Service
WHOLE FOODS MARKET
03.2024 - Current
- Perform month-end reconciliation of cash, bank deposits, and 100 + coupons, prepare reports, and forward received cheque to the Head Office.
- Manage cash-office operations, including reconciliation, daily audits, and ensuring compliance with company policies.
- Conduct regular cash-handling audits, and prepare detailed variance reports for the Global Audit Department.
- Process and track department expense reports using internal cost codes (eg., team reimbursements, delivery expenses), ensuring all transactions are properly authorized, coded, and supported by signed receipts.
- Reconcile store-level purchases and company card transactions, verify cost allocations, and prepare monthly expense summaries for store leadership review.
- Verify and correct 20+ employee timesheets in UKG by reviewing punches, lunch breaks and missed entries to ensure complete and accurate time records prior to payroll processing.
- Create and maintain team schedule in UKG for 20+ employees, balancing coverage needs, labour cost control, and compliance with part-time hour limits.
- Process and verify over 500 online and phone holiday orders using the Spinternet order management system, ensuring complete accuracy in order details, fulfillment data, and customer billing.
- Match customer receipts, fulfillment sheets, and kitchen production records to verify that orders are billed and charged correctly, ensuring smooth customer pickups.
- Collaborate cross-departmentally as a floater to support various teams, ensuring smooth coordination and operational efficiency.
- Utilize Coupa and Staples to order and replenish 30+ chemical supplies,ensuring accurate inventory levels and timely coordination of returns and replacements.
- Reconcile purchase orders with received shipments and vendor invoices, resolving discrepancies, and ensuring accurate and timely fulfillment.
Store Support Supervisor
WHOLE FOODS MARKET
09.2021 - 03.2024
- Recognized as 'Employee of the Month' for the months of February, May, and December 2023.
- Conducted audit of 17 tills, balanced transactions, and resolved discrepancies promptly.
- Coordinate personal-shopping services for senior customers by confirming orders, securely processing credit card payments through the POS system, issuing receipts, and scheduling deliveries
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Accounts Payable Assistant/Administrative Assistant
ETTA GARMENT FACTORY
02.2018 - 08.2019
- Maintained organized records of accounts payable transactions and documentation.
- Processed vendor invoices accurately and efficiently to ensure timely payments.
- Assisted in reconciling discrepancies between purchase orders and invoices.
- Supported month-end closing activities by preparing AP reports, and verifying outstanding balances.
- Reviewed aging reports regularly to ensure timely payments are made.
- Maintained organized filing systems for both paper and electronic documents.
- Performed data entry into accounting system to ensure accuracy of financial reporting.
- Prepared bank deposits by verifying and balancing receipts.
Education
Master of Business Administration -
University Canada West
Vancouver, Canada07.2021
Diploma - Accounting
London Chamber of Commerce and Industry
London06.2019
Certificate - Bookkeeping & Accounting
London Chamber of Commerce and Industry
London09.2018
Bachelor of Public Administration -
Yangon University of Economics
Yangon, Myanmar02.2018
Skills
- Accounts Payable (invoice processing,coding)
- QuickBooks (certified)
- Reconciliation (cash, bank, transaction)
- Excel (PivotTables, VLOOKUP)
- Payroll management
- Data entry
- POS system expertise
- Time management & multitasking
- Cross-department coordination
- Customer service
- Attention to detail
- Recordkeeping and file management
Certification
- First Aid
- Food Safety level 1
- QuickBooks Online Certified (Udemy, 2025)
Timeline
Assistant Manager, Cashier and Customer Service
WHOLE FOODS MARKET
03.2024 - Current
Store Support Supervisor
WHOLE FOODS MARKET
09.2021 - 03.2024
Accounts Payable Assistant/Administrative Assistant
ETTA GARMENT FACTORY
02.2018 - 08.2019
Diploma - Accounting
London Chamber of Commerce and Industry
Certificate - Bookkeeping & Accounting
London Chamber of Commerce and Industry
Master of Business Administration -
University Canada West
Bachelor of Public Administration -
Yangon University of Economics