Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

PRATIBHA VUPPU

KITCHENER,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Hostess/ Server / Cahier

Swiss Chalet
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.

Supply Chain Engineer

Wipro Technologies
08.2022 - 04.2023
  • Maintained amiable relationships with suppliers through difficult quality control issues, supporting healthy business interactions.
  • Conducted supplier audits to detect pre-production weaknesses in supply chain and human resource assets.
  • Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.

Sales Representative

Ratnadeep
08.2021 - 08.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Negotiated contracts with clients and developed relationships with key personnel.

Education

WEB DEVELOPMENT -

CONESTOGA COLLEGE
10.2023

COMPUTER SCIENCE ENGINEERING -

STANLEY COLLEGE OF ENGINEERING
05.2017

Skills

  • Upselling Techniques
  • Service now
  • Problem-Solving Strengths
  • Negotiation Tactics
  • Solution Planning
  • Client Development and Retention

Availability

I am flexible with the timings.

Timeline

Hostess/ Server / Cahier

Swiss Chalet
05.2023 - Current

Supply Chain Engineer

Wipro Technologies
08.2022 - 04.2023

Sales Representative

Ratnadeep
08.2021 - 08.2022

WEB DEVELOPMENT -

CONESTOGA COLLEGE

COMPUTER SCIENCE ENGINEERING -

STANLEY COLLEGE OF ENGINEERING

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PRATIBHA VUPPU