PUSPITA KARMAKAR
Toronto,ON
Summary
Organized professional with over 2 years of experience in customer service and administration. Competent in medical terminology and scheduling software. Skilled at managing patient interactions and keeping accurate records. Strong interpersonal and problem-solving skills, along with a dedication to providing high-quality service. I hope to use my experience as a Pharmacy Assistant at McKesson to improve healthcare services and increase patient satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Representative
H&M
08.2022 - 04.2023
- Processed customer orders and assisted with inventory management, ensuring accuracy and timely restocking.
- Operated computer systems for sales and inventory, maintaining precise records.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new staff, ensuring smooth onboarding and integration into the team.
Customer Service Representative
Janata Foods
08.2019 - 01.2021
- Managed 60 customer interactions daily, providing comprehensive support and maintaining detailed CRM records.
- Conducted quality control checks, ensuring data accuracy and compliance with company standards.
- Assisted with inventory control, including receiving, stocking, and auditing supplies.
- Collaborated with team members to ensure efficient and effective service delivery, participating in regular staff meetings.
Education
Advanced Diploma - Biomedical Engineering Technology
Centennial College
Toronto, ON04.2024
Skills
- Strong organizational skills
- Effective communication skills
- Excellent time management
- Attention to detail
- Multitasking abilities
- Team collaboration
- Customer service expertise
- Problem-solving skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Scheduling software proficiency
- Data entry and record-keeping
- Medical terminology
Timeline
Sales Representative
H&M
08.2022 - 04.2023
Customer Service Representative
Janata Foods
08.2019 - 01.2021
Advanced Diploma - Biomedical Engineering Technology
Centennial College
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