Pushpinder Kaur
Maple,ON
Summary
Dynamic Shift Supervisor at Tim Hortons with a proven track record in team leadership and operational efficiency. Expert in employee training and inventory management, ensuring high standards of customer service and food safety. Passionate about enhancing guest experiences while driving performance and maintaining quality control in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Tim Hortons
Maple, Ontario
05.2023 - Current
- Provides guidance and training to team members during shifts.
- Supervises team members to ensure that primary and secondary duties are completed.
- Directs the efficient and accurate preparation of products.
- Ensures all restaurant policies are followed during the shift.
- Ensures security procedures are being followed to protect employees.
- Maintains records of stocks, sales, wastage, and other shift documents.
- Ensuring high standards of guest experience are maintained and demonstrated is a top priority.
- Ensures that all products and packaging are properly merchandised and stocked.
Web Developer
Star App Solutions
Pehova, Haryana
08.2014 - 09.2022
- Meeting with clients to discuss website design and function.
- Designing and building the website front end using WordPress, and helping formulate an effective, responsive design, and turning it into a working theme and plugin.
- Designing and managing the website back end, including database and server integration using WordPress.
- Participate in team and client meetings, and collaborate with members of a creative team to contribute to all phases of the development life cycle with them.
- Monitoring the performance of the live website by conducting website performance tests, and providing timely resolution to reported problems with the existing website.
- Troubleshoot and resolve website problems for clients and co-workers. Maintain well-documented, reusable, and transferable code.
Education
GED -
Algoma University
Brampton, ON04-2024
Master of Science - Masters Of Computer Applications
AIMT
Ambala City08-2014
Bachelor of Science - Bachelors of Computer Applications
D.A.V College
Ambala City08-2011
Skills
- Team leadership
- Employee training
- Inventory management
- Quality control
- Customer service
- Shift scheduling
- Performance monitoring
- Food safety
- Security procedures
- Operational efficiency
- Effective communication
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Shift Supervisor
Tim Hortons
05.2023 - Current
Web Developer
Star App Solutions
08.2014 - 09.2022
GED -
Algoma University
Master of Science - Masters Of Computer Applications
AIMT
Bachelor of Science - Bachelors of Computer Applications
D.A.V College
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