Pushpender Sandhu
Belleville
Summary
Experienced Supervisor proficient in managing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Experienced with managing security operations and leading teams to ensure safety and compliance. Utilizes conflict resolution and emergency response skills to handle various security challenges effectively. Track record of fostering teamwork and maintaining high standards of security.
Overview
4
4
years of professional experience
Work History
Security Officer
Paladin Security Group
05.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Securitas
10.2023 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Supervisor
Synergy Security
09.2022 - 09.2023
- Established and enforced clear goals to keep employees working collaboratively
- Provided ongoing training to address staff needs
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives
- Conducted employee evaluations and reviews
- Created training manual for employees to use as reference guide
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Customer Service Representative
KFC & TACO BELL
05.2021 - 10.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Security Supervisor
Signal 88
06.2022 - 08.2022
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Security Guard
Signal 88
10.2021 - 05.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Post-Secondary Diploma - General Arts And Sciences
Loyalist College of Applied Arts And Technology
Belleville, ON04.2021
Post-Secondary Diploma - General Arts
Khalsa Academy
05.2017
Skills
- Security management
- Access control
- Threat assessment
- Risk analysis
- Patrol supervision
- Security training
- Workplace safety
- Staff management
Timeline
Security Officer
Paladin Security Group
05.2024 - Current
Security Officer
Securitas
10.2023 - 04.2024
Supervisor
Synergy Security
09.2022 - 09.2023
Security Supervisor
Signal 88
06.2022 - 08.2022
Security Guard
Signal 88
10.2021 - 05.2022
Customer Service Representative
KFC & TACO BELL
05.2021 - 10.2022
Post-Secondary Diploma - General Arts
Khalsa Academy
Post-Secondary Diploma - General Arts And Sciences
Loyalist College of Applied Arts And Technology
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